Facilities Management Helpdesk

6 months ago

London, United Kingdom Tempting Recruitment Full time

Tempting Recruitment are working alongside our client, a LOCAL AUTHORITY, who are looking to recruit an experienced Facilities Management Helpdesk & Asset Lead to join their team based in the South East area.

**JOB DETAILS**
- PAY RATE: £30.26 per hour Umbrella
- WORK TYPE: Temporary
- WORK PATTERN: Full Time
- LOCATION: South East London

**JOB SUMMARY**
- Responsible for leading on the Facilities Management CAFM based helpdesk and asset management system
- Lead on all helpdesk related matters and to be the prime contact for technical CAFM assistance for help desk operatives, building managers and premises coordinators.
- Manage, implementation and develop the Facilities Management Helpdesk and CAFM system through controlled development plans.
- Effectively support, and ensure a high quality service are provided to the Facilities Management Team, contractors and building managers, premises managers / co-ordinators utilising the Councils CAFM system.

**JOB DESCRIPTION**
The duties and responsibilities of the role will include:

- Participate in the Performance Appraisal Scheme (PES) and to undertake appropriate training and development identified to enhance their work.
- Carry out the duties of the post with due regard to the Council’s Dignity at Work Policy and core values.
- All employees are required to comply with the Council's Health & Safety policies and procedures at all times, taking due care for themselves, colleagues and members of the public.
- Assist in carrying out the Council's environmental policy within the day to day activities of the post.
- Undertake other duties, commensurate with the grade, as may reasonably be required.
- Treat all information acquired through employment, both formally and informally, in strict confidence.
- Develop, allocate, receive, log, update and manage all CAFM related data including but not limited to planned and reactive works, projects, asset data, financial information, quotes, reports, and documentation
- Communicate to officers and contractors on CAFM related items
- Report on the operational performance of all Council Facilities and building assets, which may include building maintenance and repairs, cleaning and associated services, manned security and utilities.

**THE SUCCESSFUL CANDIDATE**
- Use of CAFM system (TF cloud current system but experience with any system is ok)
- Knowledge of SFG20
- Understanding of what PPM are required for building assets.
- Understanding of building compliance of implications if PPMs are not carried out.
- Experiencing dealing with engineers or contractors.

**HOW TO APPLY**
Hit the APPLY button or contact Steve Taylor at Tempting Recruitment NOW.

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