Emergency Department Receptionist

6 months ago

East Kilbride, United Kingdom NHS Scotland Full time

**The Role**:
University Hospital Hairmyres has two fantastic opportunities for Emergency Department Receptionists. You will be required to provide a comprehensive reception service within the Acute Emergency Department ensuring patients are admitted to the department, efficiently and accurately recording demographics, details of injury/illness, providing a high level of customer care. You will also liaise closely with the Emergency Department clinical and nursing team, supporting them and ensuring nursing staff are informed if a patient is in obvious distress. The post will also involve liaising closely with the Scottish Ambulance Service; and other relevant departments to ensure an efficient and effective service provision.

As a first point of contact, you will provide a friendly, respectful and efficient service to patients, relatives and visitors either face to face or by telephone. You will receive patient enquiry calls for the hospital, answering and re-directing as necessary.

You will also undertake the scanning process for Emergency Department paper records, to ensure good data quality of the scanned electronic patient record.

**NHS Lanarkshire**:
Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

**What we'll need you to bring**:

- Educated to SVQ III or equivalent or SVQ Level II or equivalent experience, plus ECDL or equivalent. The post holder will have a knowledge of Health Records
- Excellent customer care skills and good interpersonal skills, including an ability to communicate effectively and empathetically with patients and staff at all levels
- Computer literate and good keyboard skills
- Experience in multi-tasking as the post holder is responsible for activities such as answering queries, progress chasing, task related problem solving, all acquired through experience and vocational learning
- Knowledge of Confidentiality and Data Protection
- Knowledge of handling and moving skills
- Ability to work as part of a team and on own initiative (working alone)
- A knowledge of processes to enable working across a range of systems including outpatient and waiting list systems
- A knowledge of processes to enable appropriate booking of clinics, and system knowledge to enable cancelling and re-booking of appointments as requested
- The ability to multi task at all times ensuring the smooth running of the A&E reception at all times 24/7
- Understanding and working knowledge of Data Protection while dealing with police, ie what information can be released
- Understanding and working knowledge of medical terminology
- Ability to work under constant pressure

**It would be great if you also have**:

- Educated to Standard Grade
- Experience in working within a patient/customer care environment
- Knowledge of confidentiality and Data Protection
- Knowledge of moving and handling skills
- Knowledge of filing systems
- Knowledge of administrative computer systems
- Flexibility to cover various shifts 24/7 including public holidays

**Contract type**:
Permanent

Part Time

10 hours per post

Post 1 - Saturday 10pm to Sunday 8am (**10hrs Nightshift**)

Post 2 - Sunday 10pm to Monday 8am (**10hrs Nightshift**)

Please note this is a part time post and the salary for this position will be pro-rata.

**Location and Working Pattern**:
This role will be based in the Emergency Department within University Hospital Hairmyres

The working pattern for this role is:
Post 1 - Saturday 10pm to Sunday 8am (10hrs Nightshift) **or** Post 2 - Sunday 10pm to Monday 8am (10hrs Nightshift)

**Looking to find out more?**:
If you’re looking to find out more, then we would love to hear from you

**Why NHS Lanarkshire?**:
Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.

Some of NHS Lanarkshire’s benefits include:

- A minimum of 27 days annual leave increasing with length of service
- A minimum of 8 days of public holidays
- Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension)
- Paid sick leave increasing with length of service
- Occupational health services
- Employee counselling services
- Work-life Balance policies and procedures

NHS Lanarkshire have a ran

  • Emergency Department Receptionist

    5 months ago

    East Kilbride, United Kingdom NHS Scotland Full time

    **The Role**: The Emergency Department Receptionist is required to provide a comprehensive reception service within the Acute Emergency Department ensuring patients are admitted to the department, efficiently and accurately recording demographics, details of injury/illness, providing a high level of customer care. You will also liaise closely with the...

  • Emergency Department Receptionist

    5 months ago

    East Kilbride, United Kingdom NHS Scotland Full time

    **The Role**: **We have an exciting opportunity for an Emergency Department Receptionist to join our team at University Hospital Hairmyres.** The post holder is required to provide a comprehensive reception service within the Acute Emergency Department ensuring patients are admitted to the department, efficiently and accurately recording demographics,...

  • Emergency Department Receptionist

    5 months ago

    East Kilbride, United Kingdom NHS Scotland Full time

    **The Role**: The post holder is required to provide a comprehensive reception service within the Acute Emergency Department ensuring patients are admitted to the department, efficiently and accurately recording demographics, details of injury/illness, providing a high level of customer care. The post holder will also liaise closely with the Emergency...

  • Emergency Department Practitioner

    3 weeks ago

    East Kilbride, South Lanarkshire, United Kingdom NHS National Services Scotland Full time

    Job SummaryWe are seeking an experienced and skilled Emergency Department Practitioner to join our team. As a Specialist Care Leader, you will be responsible for the assessment of care needs, development of care programs, and implementation and evaluation of these programs to deliver high-quality care to patients.You will work as part of a multidisciplinary...

  • Emergency Medicine Specialist

    4 weeks ago

    East Kilbride, South Lanarkshire, United Kingdom NHS Scotland Full time

    Job Summary: We are seeking a highly skilled and dedicated Emergency Medicine Specialist to join our team at University Hospital Hairmyres.About the Role: As a Consultant in Emergency Care, you will be responsible for providing high-quality emergency medicine care to patients, leading a multidisciplinary team, and contributing to the development of our...

  • Receptionist

    6 months ago

    East Kilbride, United Kingdom East Kilbride - St Leonards Dental Practice Full time

    Full-time - Contract Type: Permanent - Portman Location: East Kilbride - St Leonards Dental Practice - Vacancy Type: Receptionist - Department: Practices - Scotland, Isle of Man, Ireland (NI & ROI) We have an opportunity for a 4 or 5-day **Dental Receptionist** to join our **St Leonards Portman Dental Practice**, in **East Kilbride.** **About the role and...

  • Health Care Assistant

    6 months ago

    East Kilbride, United Kingdom NHS Scotland Full time

    **The Role**: **As part of a multidisciplinary team, the post holder will carry out routine personal care/assist with routine examination duties for patients, in support of (and supervised by), a registered nurse/clinician. The post holder will ensure a person-centred approach to care delivery which is safe and effective to ensure and maintain quality...

  • Emergency Medicine Specialist

    2 weeks ago

    East Kilbride, South Lanarkshire, United Kingdom NHS Scotland Full time

    Job Title: Clinical Lead in Emergency MedicineJob Summary: We are seeking a highly skilled and experienced clinical lead to join our emergency medicine team. The successful applicant will be responsible for providing leadership and direction to a multidisciplinary team, ensuring the delivery of high-quality emergency medicine care.Key Responsibilities:Lead...

  • Emergency Medicine Specialist

    4 weeks ago

    East Kilbride, South Lanarkshire, United Kingdom NHS Lanarkshire Full time

    NHS LanarkshireConsultant in Emergency Medicine at University Hospital Hairmyres.We are seeking a dedicated and enthusiastic clinician to join our dynamic team of Consultants working within University Hospital Hairmyres Emergency Department.The successful applicant will be part of our vision to provide high-quality emergency medicine care, leadership, and...

  • Emergency Medicine Specialist

    2 weeks ago

    East Kilbride, South Lanarkshire, United Kingdom NHS Lanarkshire Full time

    NHS LanarkshireA career opportunity for a Consultant in Emergency Medicine at University Hospital Hairmyres.We invite applications from enthusiastic clinicians to join our team of Consultants working within the dynamic Emergency Department at University Hospital Hairmyres.As a key member of our multidisciplinary team, you will be part of our vision to...

  • Emergency Medicine Specialist

    4 weeks ago

    East Kilbride, South Lanarkshire, United Kingdom NHS Lanarkshire Full time

    NHS LanarkshireConsultant in Emergency Medicine at University Hospital Hairmyres.We are seeking a dedicated and skilled clinician to join our dynamic team of Consultants working within University Hospital Hairmyres Emergency Department.The successful applicant will be part of our vision to provide high-quality emergency medicine care, leadership, and...

  • Consultant Emergency Medicine

    4 weeks ago

    East Kilbride, United Kingdom NHS Lanarkshire Full time

    NHS Lanarkshire Consultant in Emergency Medicine at University Hospital Hairmyres. NHS Lanarkshire has exciting opportunities for committed and enthusiastic clinicians to join our dynamic group of Consultants working within University Hospital Hairmyres Emergency Department. The successful applicants will be part of our vision to providing high...

  • Leading Emergency Medicine Expert

    5 days ago

    East Kilbride, South Lanarkshire, United Kingdom NHS Lanarkshire Full time

    Exciting opportunity for a dedicated and skilled clinician to join our team as a Consultant in Emergency Medicine at University Hospital Hairmyres, NHS Lanarkshire.NHS Lanarkshire is committed to delivering high-quality emergency medicine care and leadership. As a member of our multidisciplinary team, you will be responsible for providing exceptional patient...

  • Locum Appointment for Training

    6 months ago

    East Kilbride, United Kingdom NHS Scotland Full time

    **NHS Lanarkshire** **Locum Appointment for Training (LAT3+) in Emergency Medicine-** **University Hospital Hairmyres** The Emergency Department of University Hospital Hairmyres seeks to appoint an enthusiastic individual to join our dynamic team at ST3/4 level in a 12-month LAT post. We believe in providing quality emergency care to our patients and...

  • Senior Emergency Medicine Specialist

    4 weeks ago

    East Kilbride, South Lanarkshire, United Kingdom NHS Lanarkshire Full time

    NHS LanarkshireConsultant in Emergency Medicine at University Hospital Hairmyres.We are seeking a highly skilled and dedicated clinician to join our dynamic team of Consultants working within University Hospital Hairmyres Emergency Department.The successful applicant will be part of our vision to provide high-quality emergency medicine care, leadership, and...

  • Emergency Medicine Specialist

    4 weeks ago

    East Kilbride, South Lanarkshire, United Kingdom NHS Scotland Full time

    NHS Scotland is a dynamic healthcare organization seeking a highly skilled and dedicated Emergency Medicine Specialist to join our team at University Hospital Hairmyres.As a Consultant in Emergency Medicine, you will be part of a multidisciplinary team providing high-quality emergency care to our patients. Your leadership skills will enable you to direct and...

  • Clinical Nurse Specialist for Emergency Department

    3 weeks ago

    North East, United Kingdom County Durham & Darlington NHS Foundation Trust Full time

    Key Responsibilities:As a Clinical Nurse Specialist for the Emergency Department, you will be responsible for delivering high-quality patient care, working closely with the multidisciplinary team to improve patient outcomes. You will take ownership of assessing, planning, and implementing nursing care, ensuring that all patients receive evidence-based...

  • Receptionist/housekeeper

    6 months ago

    West Kilbride, United Kingdom SEAMILL HOUSE Full time

    Join Our Team as a Hotel and Restaurant Receptionist/Housekeeper Are you ready to embark on a thrilling journey in the hospitality industry? Our upscale hotel and restaurant are searching for an exceptional Receptionist to be the warm, welcoming face of our establishment. If you have experience, common sense, and a passion for providing exceptional customer...

  • Dental Receptionist

    6 months ago

    East Kilbride, United Kingdom Portman Dental Care Full time

    Part-time - Contract Type: Permanent - Portman Location: East Kilbride - St Leonards Dental Practice - Vacancy Type: Receptionist - Department: Practices - Scotland, Isle of Man, Ireland (NI & ROI) We have an opportunity for a part-time **Dental Receptionist** to join our **St Leonards Portman Dental Practice**, in **East Kilbride.** **About the role and...

  • Receptionist

    6 months ago

    East London, United Kingdom Spark Innovations LTD Full time

    Receptionist: As a Receptionist at Spark Innovations, you will be the first point of contact for our clients, visitors, and employees. Your role will involve managing the front desk, handling incoming calls, greeting guests, and providing administrative support to various departments. This position offers an exciting opportunity to be a crucial part of our...