Front of House Receptionist/maternity Cover

7 months ago

East Kilbride, United Kingdom Smart Recruit Online Full time

Reception is a high profile responsibility due to the fact that the Reception is invariably the first point of contact that any visitor to the site has of the company. As a result of this the Receptionists are to regulate themselves accordingly and ensure that their conduct and appearance is of a very high standard at all times, additionally they are to ensure that the appearance and control of their environment is of the same high standard. Any defects or issues affecting the smooth running of the reception area are to be brought to the attention of Deputy Branch Manager.

The key principle tasks associated with the Reception shall include:
- To meet and greet all visitors to the site and control access and pass issue using computerised booking in visitor system.
- Contacting nominated hosts and liaising with all departments, as required, to ensure that the correct level of access is in place and those who require escorting are done so.
- Receiving prohibited items from visitors for safe keeping.
- Associated administration with visitor requests and enquiries; vehicle hire, taxi’s, postal deliveries, processing internal mail, etc.
- Process and maintain the issue of identity cards, or different types of passes, for all categories of personnel and to maintain, protect and control the relevant database holding such detail. - Monitoring and keeping up to date with outstanding badges and car passes.
- Reporting and recording any irregularities.
- Booking people in for photos and checking clearance status of individuals as required.
- Maintain car key logs

In addition to the above a receptionist will provide an admin support role to the function, which may include the following:

- Entering visits onto the diary - informing reception of special requirements for visits e.g. VIP’s/large groups etc.
- Accurately entering foreign national security details on the visits database.
- Having a basic knowledge through the understanding of all aspects of International Visits Procedures in order to be able to provide cover for sickness, short notice absences and annual leave.
- Filing and maintaining the vetting records.
- As previously listed the management of the pending file which the reception are to support.

**Essential Skills**:
Essential
- 5-year checkable work / education history
- Right to Work - Flexible, professional attitude with the ability to work under pressure
- Good written, verbal and oral communication skills.
- Pro-active approach, whilst maintaining discretion and confidentiality at all times.
- Self-aware and motivated, able to participate as part of a team to fully achieve results.
- Working knowledge of Microsoft Office.
- Excellent Customer Service skills

Desirable
- Previous experience within a similar role

**About Company**:
Join Today and Build a Better Tomorrow

At Securitas we are united by our purpose of helping make your world a safer place, we are committed to ethics, sustainability, and compliance, our core values - Integrity, Vigilance and Helpfulness.We have created a culture where our people are empowered to be the best they can be.

We believe in celebrating our differences and creating a supportive environment where all voices are heard. Our colleagues are empowered to think big, fail fast and push the boundaries of innovation. As a purpose-led organisation, we aspire to make a difference every day - and we’re looking for the best and brightest to join our team.

Career opportunities to fuel your future, together we can invest in your professional and personal growth. No matter where you are in your career, there are many training and development opportunities. Your career is in your hands, and we will help you maximize your potential

We are always looking to grow too That why we have been accredited as a Top Employer 5 years in a row.

Join our team and use your talent and passion to help build a safer, healthier, and more efficient world.

**Essential Requirements**:
Essential
- 5-year checkable work / education history
- Right to Work - Flexible, professional attitude with the ability to work under pressure
- Good written, verbal and oral communication skills.
- Pro-active approach, whilst maintaining discretion and confidentiality at all times.
- Self-aware and motivated, able to participate as part of a team to fully achieve results.
- Working knowledge of Microsoft Office.
- Excellent Customer Service skills

Desirable
- Previous experience within a similar role

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