London Student Support and Guidance Coordinator

3 weeks ago

London, United Kingdom York St John University Full time

Department:
- London Campus- Location:
- London- Salary:
- £31,653 to £34,876 per annum (including the London Allowance)- Closing Date:
- Tuesday 13 June 2023 at midnight- Interview Date:
- Tuesday 04 July 2023- Reference:
- 131-23**Full time Permanent**

**Location: London**

**Salary: £31,653 to £34,876 per annum (including the London Allowance)**

**The Team**

The London Student Support & Guidance Coordinator roles are new and will join a rapidly expanding team in York St John’s new London campus delivering academic and pastoral support to our London students. York St John, London is seeking to recruit two talented, enthusiastic and motivated individuals to join the team. The purpose of these roles is to deliver the support and guidance the London students require. The role will contribute significantly to enhancing and improving the student experience by showing commitment to improving the provision of high-quality support to students and enhancing the integration of international students into UK university life.

**The Role**

There are three main aspects to this role, the first being the delivery of a successful London Academic Skills Programme, with particular focus on English as an Academic Language, which supports international students in adapting to the demands of successful study in a well-established UK university. This programme will cover topics such as UK academic integrity and regulations, referencing conventions and avoiding plagiarism, presenting with confidence and time integrity. The Student Support & Guidance Coordinators will deliver and contribute to developing the content for this programme as well as gather student feedback on sessions to inform future planning.

The second main aspect of this role is to contribute to the efficient delivery of the Academic Tutoring Programme. This involves ensuring that all students have an academic tutor and that all academic tutors are trained in the skills necessary to provide tutoring to students, and are supported in this provision throughout the academic year. The role may also require the delivery of tutoring sessions in the event of tutors being absent.

The third main aspect of this role is to be a ‘go to’ point of contact for Welfare/ Wellbeing support and guidance for students at the London Campus. This will include recognising and responding to the support needs of students in distress, using relevant systems to log and report case notes and signposting/making referrals to internal Welfare/Wellbeing services in York as well as external local provision e.g. multi-faith spiritual advisors.

This role will fit within a wider team of student support staff including Graduate Interns and Student Ambassadors. Individuals appointed to the role will work alongside those team members to deliver ‘front of house’ support to respond to student enquiries on a daily/weekly rota’d basis.

**Required Skills and Experience**
- Understanding of the skills needed to support international students.
- Experience of delivering a skills development programme.
- Experience of providing student support.
- Ability to manage competing deadlines and work under pressure.
- Ability to work independently with minimum supervision.
- Excellent communication skills, both verbal and written.

**Additional Information**

We offer a wide range of employee benefits including
- Excellent annual leave entitlement, including five discretionary university closure days over the Christmas period
- Pension scheme
- Health Cash Plan after six months service
- Employee Assistance Programme
- Relocation expenses package for certain roles
- Visa loan scheme

Read more about our culture, working arrangements and benefits for York St John employees here.

We offer a range of family friendly and inclusive policies and facilities to support staff from different backgrounds. As part of our commitment to providing an inclusive working environment, consideration is given to all requests for job share or flexible working arrangements.

**Closing Date - **Tuesday 13 June 2023 at midnight

**Provisional Interview Date - **Tuesday 04 July 2023

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