Senior Student Welcome and Induction Officer

2 weeks ago

London, United Kingdom University College London Full time

**Ref Number**

B01-04311

**Professional Expertise**

Student Well-being and Registry

**Department**

Vice-President (Operations) (B01)

**Location**

London

**Working Pattern**

Full time

**Salary**

£42,099-£50,585

**Contract Type**

Permanent

**Working Type**

Hybrid

**Available For Secondment**

No

**Closing Date**

31-May-2024

**About us**:
The Student Welcome and Induction team are responsible for planning, managing and overseeing UCL’s delivery of Welcome and Induction for c.26,000 new students of all study levels throughout the year, as well as coordinating and overseeing UCL’s delivery of Enrolment and Onboarding.

The purpose of the Student Welcome and Induction team is to ensure that students joining UCL receive a positive and consistent experience that provides strong foundations for them to undertake their studies and make the most of their time at UCL.

Please note interviews will be likely Thursday 13th June.

For a flavour of what the team coordinates, view our new students website and the international student orientation website

**About the role**:
The main responsibilities for this role involve:

- Leading the development and delivery of orientation activities for new international students at UCL, ensuring effective communication and coordination with stakeholders, and staying informed about policies affecting international students.
- Overseeing the recruitment, training, and management of Welcome Student Ambassadors.
- Developing and updating internal communications, such as newsletters, Microsoft Teams Groups and SharePoint, to keep our stakeholders updated.
- Supporting the Student Welcome and Induction Manager with enhancing and testing the enrolment task and supporting the onboarding of numerous temporary staff during the summer.

This role is hybrid working, with a minimum expectation of one day per week in the office. For staff working in Student Welcome and Induction, leave cannot normally be taken between the last week in August and first week in October. Staff may also be required to work on the occasional weekend during this period, and all team members are expected to work full-time on campus during the welcome periods.

This role offers the ideal opportunity to take ownership of the orientation for new international students, and gain experience in a team that coordinates and supports a variety of departments across UCL.

**About you**:
To do this job you’ll need relevant experience in a student-focused environment within Higher Education and experience of delivering large-scale events as part of a team.

Strong organisational, communication and coordination skills are necessary, along with the ability to work with a wide range of staff at UCL and externally, and with students from a variety of backgrounds.

You will be expected to work with minimum supervision and take responsibility for defining and meeting your targets.

Experience of working with international students, or studying or working outside the UK are desirable, as is knowledge of SITS and experience of running a student ambassador scheme.

**What we offer**:
As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:

- 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
- Additional 5 days’ annual leave purchase scheme
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme and season ticket loan
- Immigration loan
- Relocation scheme for certain posts
- On-Site nursery
- On-site gym
- Enhanced maternity, paternity and adoption pay
- Employee assistance programme: Staff Support Service
- Discounted medical insurance

**Our commitment to Equality, Diversity and Inclusion**:
As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

These include people from Black, Asian and ethnic minority backgrounds; people with disabilities; LGBTQI+ people; and for our Grade 9 and 10 roles, women.

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