International Student Experience Officer

3 weeks ago


London, United Kingdom University of West London Full time

The University of West London (UWL) is ranked the best modern* university (non-specialist) in London in the Complete University Guide 2023.

We were also named University of the Year for Student Experience and Teaching Quality in The Times and The Sunday Times Good University Guide 2023, being described by the editor as “regularly among the top-performing universities” and proving that “it is possible for a London-based institution to achieve outstanding levels of student satisfaction beyond other universities”.
- University status awarded in or after 1992.

**The **Department**

The Student Experience and Retention Team sits at the heart of UWL; working collaboratively with colleagues across the university but quite specifically with the Directorate and the Student Union to ensure students have a positive experience throughout their journey.

We play a key part in executing successful inductions and enrolments throughout the year. Provide early interventions and campaigns directly to students to support them to stay on track with their studies. The team also provide bespoke provision for our Visa Holder students.

**The Role**

The role will provide prospective Student Visa Holders/International Students with orientation and guidance on a variety of topics that are corelated with the student journey. The role will play a key part of the monitorisation of visa holder students regarding: their immigration and student status, location, travel plans, support needed, right to study check and expected date to be on campus via the tracking procedure. The role will also ensure students have attended the mandatory ‘international student responsibilities meeting’, attended induction and completed enrolment process.

The International Student Experience Officer will coordinate the annual calendar of activities and events for international students, including the organisation and execution of the Prepare for Success at UWL course, delivered as a pre-arrival element for the student visa holders. The post holder will ensure students are well informed with relevant stakeholders notified of the student experience via an up-to-date communications strategy. The postholder will support with the content creation and dissemination of the monthly international student’s newsletter.

The postholder will work closely with the Recruitment, Admission, Data Records, Academic Administration, Planning and School Teams regarding student data to identify the international student cohorts requiring an induction or onboarding session, including the Extended Masters and Pre-Sessional Courses. The role will work closely together with the Student Experience Manger to ensure successful online and on campus induction delivery. The role will also participate in university-wide initiatives, campaigns, and surveys to monitor and improve the International Student Experience.

**The Person**

**How to Apply**

Interviews are expected to be held in the week commencing 18th March.

**Additional Information**

This position does not meet the University criteria for Skilled Worker sponsorship visa.

The University of West London reserves the right to close the role prior to this date should a suitable applicant be found.



  • London, United Kingdom Kaplan International Full time

    **International Student Advisor** **Reference number**: JR237829 **Location**:London Bridge - Hybrid **Working pattern**: Full-Time **Contract Type**:Permanent **Number of roles**:1 **Salary**: £25,000 Per annum We are looking for an **International Student Advisor** to join our team. **What you’ll bring to the role** - A university degree,...


  • London, United Kingdom Malvern International Full time

    **Malvern International** **NCUK Centre, Malvern House London** **Academic and Student Support Officer** **Job Title**: Academic and Student Support Officer **Reports into**: NCUK Academic Manager **Department / Function**: NCUK Centre, Malvern House London **Updated December 2023** Job descriptions are reviewed annually as part of the employee’s...


  • London, United Kingdom Digby Morgan Full time

    summary - _ docklands, london_ - _ £32,000 - £34,000 per year_ - _ temporary_- specialism - secretarial & admin- reference number - seeo0124 - job details Do you consider yourself to have strong interpersonal skills? Are you confident at maintaining relationships with internal and external stakeholders? If so we are looking for an individual who would be...


  • London, Greater London, United Kingdom Regent's University London Full time

    How to applyPlease provide:A current CVA short cover letter introducing yourselfA separate document answering the following questions:Why do you want to work in a student-facing role?Whilst working in a student-facing environment students can become distressed and upset.Can you please give us an example of a time when you have de-escalated a difficult...


  • London, United Kingdom Rite Route Group Full time

    Job Brief:Underthe direction of the International Admission Team you willimplement and coordinate the processing of student applications todifferent Universities that we are working in partnershipwith.You will be reviewing incomingapplications and validating applications academic records and/orprofessional experience.You will oversee thedaytoday aspects of...


  • London, United Kingdom Point Blank Music School Full time

    We are seeking a confident and outgoing person who prides themselves on delivering a high-quality customer experience through friendly, empathetic problem solving. Based at our Penn Street campus, you will be the initial point of contact for students and visitors, providing a warm welcome and directing them to classrooms, event spaces, or meeting rooms....


  • London, United Kingdom Goldsmiths, University of London Full time

    About The Department Estates and Facilities Management provide a wide and varied set of services on campus. From gardening to heating, post room, portering, switchboard and security, to timetabling and room bookings to building new facilities. We are here to help. The estate affects everyone at Goldsmiths; staff, students and visitors alike are all...


  • London, United Kingdom iae GLOBAL UK and Europe Limited Full time

    iae GLOBAL is an international education recruitment and management company for UK and other international higher and further education institutions. As an education management company and agency, iae GLOBAL has developed counselling services for international students to be supported when they consider entering and progressing to UK, AUS, Europe, Canada,...


  • London, Greater London, United Kingdom www.kcl.acjobs089185-programme-officer-x2 Full time

    The Programme Officer acts as the first point of contact for queries from students and academic staff within the School of Law. They must carry out detailed and accurate work that supports the delivery of our taught programmes and enables student lifecycle activities to run smoothly. With support to develop a working knowledge of regulations and processes,...


  • London, United Kingdom Kaplan International Full time

    **Student Services Assistant** **Reference number**: JR237284 **Location**:London **Working pattern**: Full Time, 37.5 hours per week **Contract Type**:Permanent **Number of roles**:1 **Salary**: £24,000 - £26,000 per annum We are looking for a Student Services Assistant to join our team. You will work alongside the Student Services Manager on...


  • London, United Kingdom Kaplan International Full time

    **Student Services Assistant** **Reference number**: JR232884 **Location**:London Covent Garden **Working pattern**: Full Time, 37.5 hours per week **Contract Type**:Permanent **Number of roles**:1 **Salary**: £26,000 per annum We are looking for a Student Services Assistant to join our team. The Student Services Assistant works alongside the...


  • London, United Kingdom Teach360 Full time

    Pastoral Officer / Mainstream Secondary School / Tower Hamlets/ASAP Start -/ £90-120 per day As part of our work with Teach 360, we are assisting a mainstream secondary school in their search for a Pastoral Officer to join their behavioural team at the beginning of the new academic year. You need to have previous experience managing a team as well as...


  • London, United Kingdom Adecco UK Full time

    Adecco are currently recruiting for a **Student Administration Officer** to join a prestigious university based in Canary Wharf. **Salary**: £13 **Duration**:ASAP - end of April (high potential of being extended) **Working pattern**:Fully Onsite, 35 hours per week **Contract type**:Temporary **Roles and responsibilities** **Enrolments** - Assist with...


  • London, United Kingdom UK Study Bridge Full time

    *This job is commission/referral based* Are you an international student or previous international student? 1-4 students - £500 5-7 students - £600 8-10 students - £750 **Job Types**: Full-time, Part-time, Freelance, Internship Contract length: 12 months Pay: £12.00-£14.00 per hour Expected hours: 5 - 20 per week **Benefits**: -...


  • London, United Kingdom Sommet Education Full time

    **Student Registry Services Officer** **Permanent contract, Full Time **/ **Glion London Campus, Roehampton, South West** Sommet Education is a hospitality management and pastry & culinary arts education group of more than 1200 employees that is home to five leading brands: Glion Institute of Higher Education, Les Roches Global Hospitality Education, Ecole...

  • Content Executive

    1 month ago


    London, United Kingdom Kaplan International Full time

    **Content Executive (Student Stories)** **About Kaplan International Pathways** **About the role** At Kaplan International Pathways, we are dedicated to providing the highest standards of personalised service at every point in the student journey. We understand the powerful, lifelong effect that a university education can have on students’ professional...


  • London, United Kingdom Colliers International EMEA Full time

    Company Description **Our Company** Colliers International is a leading commercial real estate services company, providing a full range of services to real estate occupiers, developers and investors on a local, national and international basis. Services include brokerage sales and leasing (landlord and tenant representation), real estate management,...


  • London, United Kingdom Adecco Full time

    **Student Relations Officer** **Location**:Canary Wharf **Salary**: £14.00 per hour **Duration**:ASAP - 6/8 weeks (high potential of being extended) **Working pattern**:9.00am - 5.00pm / 35 hours per week **Contract type**:Temporary Adecco are currently recruiting for a **Student Relations Officer** to join a prestigious university based in Canary...


  • London, Greater London, United Kingdom Royal College of Art Full time

    Founded in 1837, the Royal College of Art is the world's largest community of postgraduate art and design students. It is also the oldest art and design university in continuous operation and has been ranked as the world's number one art and design university for a remarkable ten consecutive years, according to the QS World University Rankings by Subject...

  • Student Services

    4 weeks ago


    London, United Kingdom Kaplan International Full time

    **Student Services - Accommodation Welfare Assistant** **Reference number**: JR237977 **Location**:London **Working pattern**: Full Time, 37.5 hours per week **Contract Type**:10 Week Fixed Term Contract - June 2024 to August 2024 **Number of roles**:1 **Salary**: £22,000 - £24,000 per annum pro rata We are looking for an Accommodation Welfare...