Administrator

3 months ago


Haydock, United Kingdom Bridgewater Community Healthcare NHS Foundation Trust Full time

The postholders main duties and responsibilities will include : Managing daily referrals, recording information onto the service data base ensuring redirection//signposting of inappropriate referrals; Organising patient appointments via telephone or letter; Supporting the DANW service with the typing of correspondence via audio or written letters; Maintaining effective communication networks, written, verbally and electronically with all stakeholders including DVLA, Motability and health professionals referring into the service ensuring confidential transfer of patient information; Answering the telephone, taking and recording messages accurately including client enquiries and responding to queries appropriately, signposting where necessary. Managing the assessment and intervention diary for the team members; Working without supervision, prioritising own workload; Undertaking general office duties as required including managing incoming and outgoing mail and photocopying. Attending team meetings to take and record minutes and to contribute to developments and improvements that affect the day to day running of the office and service delivery. Being responsible for keeping up to date with relevant Policies and Procedures and to be responsible for bringing any new policies to the attention of the team; Contributing to the development, implementation and maintenance of information databases; Being responsible for archiving patient notes in accordance with Trust Policy.

Monitoring and inputting data for analysis reporting; Compiling data reports as and when required. Assisting with data collection for aspects of clinical audit and other organisational or service specific audit To actively participate in your performance reviews and the development and implementation of a personal development plan; To ensure professional standards are maintained and statutory and mandatory training is up to date.


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