Administrator - Customer Solutions
6 months ago
Job Introduction
An opportunity has arisen for an **Administrator within our Customer Services Department in Haydock.** This will involve providing administrative support, handling incoming calls, accurate completion of paperwork including post, supporting the depot with meeting organisation, as well as remaining up to date with the hire and sale figures for the depot's equipment.
At Speedy, we want to help you develop and progress; but we’ll need you to demonstrate these skills and attributes for us to be able to support you
**KEY RESPONSIBILITIES**
- Asist in all aspects of the administration of the department and ensure they are followed effectively.
- Support the reduction of customer and supplier credits and minimising customer and supplier invoice queries.
- Support in all compliance processes and policies
- Liaising with all parts of Speedy to ensure internal and external customer satisfaction is exceeded.
- Support in resolving invoice queries in line with Speedy policies and customer KPI’s to minimise risk to revenue.
**Person Specification**
- Excellent negotiation, interpersonal and communication skills
- Capable of developing strong customer and supplier relationships
- Committed and target/action focused.
- Can adapt to individual and operational change in a diverse and fast paced organisation.
**What we offer**:
- 26 days holiday (plus bank holidays)
- Life assurance
- Pension Scheme
- 95% discount on our products
- Employee recognition programmes
- Plus, other Salary Extras/Discounts
Our Career Line of Sight programme will ensure you receive the training and support to help you be the best that you can be in your role and will encourage you to pursue your career aspirations.
Flexible hours available this includes job shares/ amended hours, we will consider all. Offering a work/life balance is of great importance to Speedy
Please be aware that some roles within The Speedy Group UK&I may require one or more of the following - DBS, Credit, Security Clearance or Health & Safety Check.
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