Administrator - Customer Solutions

7 months ago


Haydock, United Kingdom Speedy Hire PLC Full time

Job Introduction
An opportunity has arisen for an **Administrator within our Customer Solutions Department in Haydock**.**

This will involve providing administrative support, handling incoming calls, accurate completion of paperwork including post and effectively assisting in all aspects of the administration of the Operational Excellence Team.

At Speedy, we want to help you develop and progress; but we’ll need you to demonstrate these skills and attributes for us to be able to support you
**KEY RESPONSIBILITIES**
- Asist in all aspects of the administration of the department and ensure they are followed effectively.
- Ensure all aspects of the onboarding process are in place for new Speedy & Partner starters i.e., access to the required internal systems.
- Book in training sessions with Learning & Development for all Speedy & Partner new starters
- Book in training sessions with the Training & Development Manager & the Training Support Co-Ordinator as required for the personnel.
- Booking in new supplier workshops for product knowledge
- Ad hoc administration duties as required.
- Liaising with all parts of Speedy to ensure internal and external customer satisfaction is exceeded.
- To promote effective communication with our Customers, Speedy business, and Suppliers.
- Make recommendations for process improvement and deliver training.
- Responsible for your personal continuous development by actively participating in the ongoing training programmes.

**Person Specification**
- Excellent negotiation, interpersonal and communication skills
- Capable of developing strong customer and supplier relationships
- Committed and target/action focused.
- Can adapt to individual and operational change in a diverse and fast paced organisation.

**We offer a range of hybrid and flexible working arrangements and are promoting our Speedy Work Life Balance initiative which is a huge step in realising our ambition of putting our People First**What we offer:

- 26 days holiday (plus bank holidays)
- Life assurance
- Pension Scheme
- Canteen facilities
- 95% discount across the Speedy brand
- Opportunities for training, development and career progression
- My Staff Shop: discounts and offers for shopping etc. across many suppliers
- Green Commute Initiative: Work scheme for cycling
- Vita - Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management



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