Administrative Support Specialist

1 week ago


Haydock, St. Helens, United Kingdom Speedy services Full time

Job Summary


We are seeking an experienced Administrative Support Specialist to join our Customer Solutions Department in Haydock. The successful candidate will be responsible for providing administrative support, handling incoming calls, and ensuring the accurate completion of paperwork.



Key Responsibilities



  • Provide administrative support to the Customer Solutions Department, ensuring all tasks are completed efficiently and effectively.
  • Handle incoming calls, responding to customer inquiries and resolving any issues in a timely manner.
  • Ensure accurate completion of paperwork, including post and other administrative tasks.
  • Liaise with internal teams to ensure seamless communication and customer satisfaction.
  • Identify opportunities for process improvement and implement changes to enhance efficiency and productivity.


Person Specification



  • Excellent negotiation, interpersonal, and communication skills.
  • Ability to develop strong customer and supplier relationships.
  • Committed and target/action-focused.
  • Flexible and adaptable in a fast-paced environment.


What We Offer



  • 26 days holiday (plus bank holidays).
  • Life assurance.
  • Pension Scheme.
  • Canteen facilities.
  • 95% discount across the Speedy brand.
  • Opportunities for training, development, and career progression.
  • My Staff Shop: discounts and offers for shopping etc. across many suppliers.
  • Green Commute Initiative: Work scheme for cycling.
  • Vita – Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management.


Speedy Services


Speedy Services is committed to providing a supportive and inclusive work environment for all employees. We offer a range of hybrid and flexible working arrangements, promoting our Speedy Work Life Balance initiative, which is a huge step in realising our ambition of putting our People First.



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