Customer Support Administrator

6 days ago


Bradford, United Kingdom FARR ASSOCIATES RECRUITMENT LTD Full time

**Customer Service - Key Accounts**

**Baildon, Bradford**

**£19,000 - £22,000**

A leading UK Manufacturing specialist is looking for an experienced Customer Service Administrator that can manage sales order for key accounts, updating on new products and promotion activity in line with the customers regular orders.

You will be involved in all aspects of sales support administration, fast paced manufacturing open office site.

**This role is ideal for a pro-active and well organised individual who is looking to develop their existing sales support skills in a busy services environment**

You will be assigned some existing key customer accounts that you will develop through delivery of excellent customer service - this is NOT a sales role its liaising with existing customer and advising on product savings and new additions to the portfolio ofproducts as well as managing current regular orders.

You will build fun relationships with the customers and plan monthly calls with them looking after all of their needs, checking om on their orders and keeping them happy and looked after.

Along with processing customer sales orders, provide quotations, process customer invoices, organise deliveries, liaise with production for lead times for customers, update customers record accurately and generally account manage all existing customer enquiries.
Working in busy & thriving office, you have an excellent telephone manner and the confidence to maintain a high level of customer service.

They have a great fun team in this really lovely office environment, bake off days, charity events - fancy dress and they also shut down fully for Christmas and the company pay this in addition to your set holiday allowance

You will need a sound knowledge of Microsoft packages including Word, Excel and Outlook.
**Competitive salary offered dependant on experience £19,000 - £21,000 with a great holiday allowance and free parking on site, extra incentive bonus**

**Situated in a great new office environment.

**Lisa Farr**

**FARR Associates Recruitment Limited



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