Customer Service Advisor

6 days ago


Bradford, United Kingdom Mase Consulting Ltd Full time

**Customer Service Advisor / Sales Administrator**

**Are you a dynamic individual with great attention to detail and driven by customer support?**

Ready for a new challenge? This specialist technology provider is searching for a well-rounded and organised customer service professional with a passion for delivering first-class customer support.

**Why This Company?**

As an international manufacturer and industry innovator, they have continually challenged the boundaries of technology to provide high-specification solutions that meet the demands of their clients.

In line with their European growth, they now wish to strengthen their customer support team in West Yorkshire.

**Rewards & Benefits**
- £20K - £23K Basic
- 25 Days Holiday + Public Holidays
- Pension

**About The Role**
- Handling customer queries promptly, typically relating to pricing, requests for quotations, existing orders, etc.
- Order entry and order processing.
- Handling customer complaints and warranty returns.
- Reviewing incoming orders and liaising with the sales team regarding any missing information.
- Booking in freight collection and ensuing all export paperwork is completed correctly.
- Order administration and sales reporting.
- Supporting the external sales team with booking travel, conference, and customer hospitality requirements.
- Maintaining price lists and ensuring the database is kept up to date.

**About You**

You will possess a minimum of 1-2 years of experience in a customer interaction role, ideally within a B2B environment.

It is essential you possess great communication and attention to detail skills, a good telephone manner, and be IT literate.

Other key skills needed include strong administration and organisational skills.
-----------------------------------------------------
- **Interested in this role? Here’s what happens next**

Thank you for taking the time to read about this opportunity. We look forward to hearing from you,

Team Mase.
-----------------------------------------------------
- **Job Ref: 131-4172-IN**

**Customer Service Advisor / Sales Administrator**

**Location: Bradford, West Yorkshire**

**Keywords: Customer Service Advisor, Customer Service Executive, Customer Service Engineer, Customer Support, Customer Service Representative, Order Processor, Sales Administrator, Sales Admin, Sales Administration, Internal Sales, Inside Sales, Sales Executive, Sales Representative, Account Manager, Account Management**

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£23,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Reference ID: 131-4172-IN



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