Customer Service

6 days ago


Bradford, United Kingdom CV-Library Full time

Advancing People - Recruitment Specialists are Recruiting for a Client Services & Admin Advisor for their client based in Bradford, Yorkshire.

As a Customer Service & Admin Advisor it will be your responsibility to work within a busy finance department, responsible for the proactive management of credit with our clients key customers.

Main Responsibilities

Ensuring customer and supplier administrative queries, both on the phone and via email are dealt with in the agreed SLA's.
Ensuring the processing of supplier and customer documents are carried out to agreed SLA's and KPI's
Contribute to ensuring the O2C & P2P processes are efficient, compliant and have full knowledge of the process controls.
Ensuring administrative tasks for O2C & P2P are completed correctly and within the pre-agreed timescales.Person Specification

Excellent communication skills, both written and verbal
Excellent data entry skills both in speed and accuracy
Proficient use of Microsoft Office, particularly excel, word & emails
Previous experience in a similar customer facing, service orientated role
An understanding of the credit control, purchase ledger and/or invoice management, would be advantageousThis is a full time position offering an annual salary of £24,000 + attractive company benefits

The position is working from home / Hybrid - The successful applicant will be required to travel to Bradford 2 times a week

Apply now

Advancing People - Recruitment Specialists

Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency


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