Customer Service Representative

4 days ago


Bradford, Bradford, United Kingdom Yorkshire Water Full time

We are seeking a skilled Customer Service Representative to join our team at Yorkshire Water. As a Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.

The ideal candidate will have excellent communication skills, a strong understanding of customer service principles, and the ability to work well under pressure.

Our team is committed to providing exceptional customer service, and we are looking for someone who shares our passion for delivering high-quality results.

Key Responsibilities:
  • Handle customer inquiries via phone, email, or in-person
  • Respond to customer complaints and resolve issues in a timely and professional manner
  • Provide accurate information and guidance to customers regarding their accounts and services
Requirements:
  • Bachelor's degree in Business Administration, Communications, or related field
  • Minimum 2 years of experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and meet deadlines
Benefits:
  • Competitive salary range: £24,638 - £29,320 per annum
  • Comprehensive benefits package, including health insurance, retirement plan, and paid time off
  • Opportunities for career advancement and professional growth

We offer a dynamic and supportive work environment, and we are committed to helping our employees succeed. If you are a motivated and dedicated individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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