Senior Customer Service Lead
1 day ago
We are seeking an experienced Senior Customer Service Lead to join our team at Axon Moore. As a key member of our organization, you will be responsible for leading and inspiring our customer service team, delivering exceptional customer experiences, and managing team development.
Key Responsibilities:- Daily Operations: Oversee daily operations, ensuring that KPIs and SLAs are met with a customer-first approach.
- Team Supervision: Manage and supervise a team of customer service representatives, providing clear guidance and support.
- Culture Development: Develop and execute training programs to up-skill team members and promote a culture of continuous improvement.
- Collaboration: Collaborate with internal departments to streamline processes and improve the customer experience.
A competitive salary range of $80,000 - $110,000 per annum, plus benefits including 25 days of annual leave, free on-site parking and EV charging, and regular social events, is available for the right candidate.
-
Senior Service Advisor Lead
4 days ago
Bradford, Bradford, United Kingdom JCT600 Full timeAbout the Role:This is an exciting opportunity for a motivated and results-driven individual to take on a leadership role within our service department. As a Senior Service Advisor, you will lead by example, setting high standards for yourself and your team members. Your expertise and guidance will play a critical role in driving customer satisfaction and...
-
Customer Service Delivery Team Lead
2 weeks ago
Bradford, Bradford, United Kingdom Yorkshire Building Society Full timeJob Title: Customer Service Delivery Team LeadEstimated Annual Salary: £45,000 - £55,000About the RoleThis is an exciting opportunity to lead a team of customer service professionals, responsible for delivering high-quality support to our IT customers. As a Customer Service Delivery Team Lead, you will be instrumental in ensuring that our service desk...
-
Senior Mental Health Service Lead
3 weeks ago
Bradford, Bradford, United Kingdom Bradford District Care NHS Foundation Trust Full timeJob DescriptionBradford District Care NHS Foundation Trust is seeking a highly skilled and experienced Senior Clinical Lead Nurse to join our team. As a Senior Clinical Lead Nurse, you will be responsible for leading and managing a team of clinicians to deliver high-quality patient care and services.Main Responsibilities:Lead and manage a team of clinicians...
-
Customer Service Technician
1 month ago
Bradford, Bradford, United Kingdom Trane Technologies Full timeAt Trane Technologies, we are seeking a highly skilled and motivated Service Technician to join our team. This role plays a crucial part in delivering exceptional customer service and technical support, ensuring the highest standards of service in the most efficient manner.Key Responsibilities:Diagnose system problems when servicing products and equipment on...
-
Senior Customer Insights Analyst
1 month ago
Bradford, Bradford, United Kingdom Freemans Grattan Holdings Full timeWe are seeking a Senior Customer Insights Analyst to provide analytical support through key business reporting and ad hoc analysis. This is a hybrid role, working at least 2 days in the office with the remainder from home.Key ResponsibilitiesDeliver multi-channel digital insights to better understand online customer behaviour.Develop and maintain dashboards...
-
Senior Design Lead
3 weeks ago
Bradford, Bradford, United Kingdom Venatu Consulting Ltd Full timeAt Venatu Consulting Ltd, we are seeking an experienced Senior Design Engineer to lead our team of Design Engineers and Technicians in the design of bespoke air management solutions. In this role, you will be responsible for cradle to grave design projects, leading a multi-disciplined team, and ensuring designs comply with regulations (ISO9001).Key...
-
Customer Experience Team Lead
1 week ago
Bradford, Bradford, United Kingdom Yorkshire Building Society Group Full timeYorkshire Building Society Group is a leading UK-based financial services provider. Our vision is to help people achieve their goals by providing exceptional service and innovative solutions.About the RoleWe are seeking an experienced Customer Experience Team Lead to join our Technology Services team. As Colleague Service Desk Lead, you will play a key role...
-
Lead in Clinical Services
4 weeks ago
Bradford, Bradford, United Kingdom Ad Warrior Full timeClinical Services LeadRole OverviewThis exciting opportunity has arisen for an ambitious and experienced individual to lead our clinical services team.Main ResponsibilitiesOversee the delivery of high-quality patient care across our organisation.Develop and implement strategies to improve clinical outcomes and patient satisfaction.Lead a team of healthcare...
-
Customer Service Representative
1 week ago
Bradford, Bradford, United Kingdom Next Full timeAbout the JobWe are looking for a Customer Service Representative to join our retail team. As a key member of our store staff, you will be responsible for delivering exceptional customer service and providing a seamless shopping experience.The ideal candidate will have a strong passion for sales and a keen eye for detail. You will work closely with our...
-
Customer Experience Lead
3 days ago
Bradford, Bradford, United Kingdom Vanquis Bank Full timeCareer Opportunity\We are seeking an experienced Customer Experience Lead to join our team at Vanquis Banking Group plc.\This is an exciting chance to work with a leading specialist bank and contribute to delivering caring banking that enables customers to make the most of life's opportunities.\The role will involve leading cross-functional teams to design...
-
Senior Customer Insights Analyst
2 weeks ago
Bradford, Bradford, United Kingdom Zachary Daniels Full timeJob TitleSenior Customer Insights AnalystAbout the RoleWe are seeking an experienced Senior Customer Insights Analyst to join our in-house team at Zachary Daniels. As a Senior Customer Insights Analyst, you will play a key role in providing essential analytical support across key business reporting and ad hoc analysis.This hybrid role combines office-based...
-
Customer Service Representative
2 months ago
Bradford, Bradford, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Bradford, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Customer Service Representative
4 weeks ago
Bradford, Bradford, United Kingdom Clydesdale Bank plc Full timeCustomer Consultant RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Consultant. As a key member of our Stores Network, you will be responsible for delivering exceptional customer service and providing guidance on our digital services.Key Responsibilities:Welcoming customers to the Store and providing a...
-
Senior Clinical Lead
4 weeks ago
Bradford, Bradford, United Kingdom Royal Blue Consultants Full timeJob Title: Senior Clinical LeadUnit Overview: We are seeking a dedicated Senior Clinical Lead to join our exceptional team at Royal Blue Consultants. As a Senior Clinical Lead, you will oversee a unit providing specialized care for individuals with young-onset dementia, ensuring high-quality, person-centered care in a supportive environment.Key...
-
Customer Service Advocate
1 month ago
Bradford, Bradford, United Kingdom Clydesdale Bank plc Full timeWe are seeking a Customer Service Advocate to join our team. As a key member of our customer-facing team, you will be responsible for delivering a heartfelt service to our customers daily.As a Customer Service Advocate, you will be the face and voice of Virgin Money, welcoming our lovely customers to the Store and helping them use digital services. You will...
-
McDonald's Customer Service Ambassador
1 week ago
Bradford, Bradford, United Kingdom McDonald's Full timeOverviewAs a leading global brand, McDonald's is built on core values of Serve, Inclusion, Integrity, Community and Family. We strive to foster an inclusive environment where everyone feels valued and respected.We are seeking a Customer Care Assistant who embodies these values and can provide exceptional customer service in a fast-paced restaurant setting....
-
Lead Service Innovation Specialist
4 days ago
Bradford, Bradford, United Kingdom Vanquis Bank Full timeJob SummaryWe are seeking an experienced Lead Service Innovation Specialist to join our team and drive customer-centric innovation across our business. As a key member of our team, you will be responsible for developing and implementing innovative solutions that meet the evolving needs of our customers.Key ResponsibilitiesDevelop and execute customer-centric...
-
Customer Service Ambassador
3 weeks ago
Bradford, Bradford, United Kingdom SkillsHouse Bradford Full timeJob SummaryWe are seeking a skilled Customer Service Ambassador to join our team at SkillsHouse Bradford. As a key member of our customer-facing team, you will play a pivotal role in delivering exceptional customer experiences and upholding our commitment to outstanding service.Main ResponsibilitiesGreet customers warmly and engage with them in a courteous...
-
Customer Service Representative
1 month ago
Bradford, Bradford, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to deliver excellent service and support to our customers. The ideal candidate will be able to engage with customers, participate in operational workflow, and collaborate with team members to meet and exceed goals.Key Responsibilities:Provide service and support to customers.Participate in all aspects of the...
-
Customer Service Ambassador
2 weeks ago
Bradford, Bradford, United Kingdom SkillsHouse Bradford Full timeJob Opportunity at SkillsHouse BradfordWe are seeking a highly motivated and enthusiastic Customer Service Ambassador to join our team at SkillsHouse Bradford. As a key member of our customer-facing team, you will play a pivotal role in delivering exceptional service experiences for all customers.About the RoleThe Customer Service Ambassador will be...