Swedish Speaking Customer Advisor

7 days ago


Gateshead, United Kingdom MTrec Recruitment and Training Full time

**The Company you will be working for**:
MTrec is proudly representing our truly unique and special customer service client in their search to appoint a Swedish Speaking Customer Service Advisor to start as soon as possible. You will be working from home, with a superb support infrastructure toensure you provide your customers with the best experience possible.

You will be joining a company who has an excellent employee culture and levels of support, training and motivation from a great team of managers. The company is extremely team focused, which translates to their blue-chip customer base and the service theyreceive.

We would highly recommend this role and the company to anyone with a**customer service background.** The role is starting asap, with full training and support provided. Please ensure you have suitable lap-top or PC equipment at home, all othersystems and log in details will be provided by the company. **We are open to applicants to do not live local to Gateshead area.**

**The Role you will be doing**:

- Handle inbound calls from consumers and distributors
- Providing quality advice and information to consumers and distributors.
- Resolve queries and keep customers updated on the status of their enquiries.
- Process inbound calls accurately and efficiently.
- Make effective use of down time, by assisting colleagues with other tasks.
- Set an example to the team with a positive and professional attitude, delivering the highest level of customer service at all times.
- Fulfil any other ad-hoc duties.

**Rewards and Benefits on offer;**
- You will be able to start the temporary assignment ASAP
- Working for a blue-chip company with a great team-based culture.
- The role is only working Monday to Friday 8am - 4pm
- Continuous training and development
- Working for a blue-chip company
- Chance for a permanent contract

**About you;**
- Fluent in Swedish and English
- You must have a customer service background
- You will be able to provide a courteous and a professional service to ensure the customer is completely satisfied.
- The role is working directly for the company’s customer service team.
- You will be a great team player and you will be motivated by helping solve customers’ problems.
- **You must have home internet connection and your own suitable lap top or PC.



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