Italian Speaking Customer Service Representative

5 months ago


Gateshead, United Kingdom Jackson Hogg Full time

Jackson Hogg is currently looking to recruit an Italian Speaking Customer Service Representative to join a global company based in Gateshead.

Hours - 8:00 - 4:00 Monday to Friday

**Italian Speaking Customer Service Representative - The Role**
- Acts as first-level contact with customers to efficiently manage order receipts and prioritize work to meet strict deadlines
- Process orders using our SAP system in line with our On Time and In Full-service level agreements.
- First-level contact to answer customer queries, provide additional supporting documentation, and resolve issues
- Managing and resolving customer complaints
- Housekeeping and organization.
- Producing customer backorder reports on a weekly basis and backorder control
- Manage invoicing & and credit control procedures.
- Build product/customer knowledge to find additional product solutions for customer needs.
- Transfer orders through to third-party warehouse and logistics distribution teams, record and investigate any discrepancies
- Complete and record all additional documentation as required
- Closely cooperate and foster good relationships with our external sales, technical, manufacturing, and supply teams
- Manage customer accounts.
- Comply with all corporate and site policies and procedures regarding personal conduct and HSE standards
- Complete all mandatory HSE training as required.

**Italian Speaking Customer Service Representative - Skills Required**
- Good standard of education including Math and English
- Experience in customer service (internal and external).
- Experience in an export business.
- Proficient user of MS Office.
- Knowledge of SAP desirable but not essential
- Fluent Italian & good level of English (verbal and written).
- Excellent communication & interpersonal skills.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Good at building relationships and committed to providing excellent client service.
- Well organized, accurate, and with an eye for detail.

**Job Types**: Full-time, Permanent

Work Location: In person



  • Gateshead, United Kingdom Jackson Hogg Full time

    Jackson Hogg is currently looking to recruit a German Speaking Customer Service Representative to join a global company based in Gateshead. Hours - 8:00 - 4:00 Monday to Friday **Job Purpose** You will act as a first point of contact for customers and help the company deliver a high quality customer experience by coordinating the internal sales activities...


  • Gateshead, United Kingdom Smart IT Full time

    **Customer Service Executive | Salary £26,000 | Newcastle Upon Tyne | NE11 0RU** Do you have customer service experience? Looking to elevate your career? Join us as a Customer Service Executive as we celebrate yet another record-breaking year of growth. Embark on an exciting journey with Smart IT, a dynamic and rapidly expanding IT Solutions provider, at...

  • Chef - Gateshead

    2 months ago


    Gateshead, United Kingdom ASK Italian Full time

    Chef - GatesheadRole: Chef / Commis Chef / Chef de Partie / Pizza Chef / Immediate Start Pay: Up to £13.40 per hour, after successful training, including benefits. Hourly Rate breakdown: Starting at £11.44 per hour, plus £1.50 per hour tronc average.  At ASK Italian, our people are the heart of our restaurants. ASK Factor is our philosophy, who we...

  • Waiter - Gateshead

    1 week ago


    Gateshead, United Kingdom ASK Italian Full time

    Waiter - GatesheadRole: Waiter / Waitress / Team Member/ Immediate start Pay: Up to £12.94 per hour, including benefits. Hourly Rate breakdown: Up to £11.44 per hour, plus £1.50 per hour tronc average. At ASK Italian, our people are the heart of our restaurants. ASK Factor is our philosophy, who we are, and showcases our inclusive and full-hearted...

  • Waiter - Gateshead

    2 weeks ago


    Gateshead, United Kingdom ASK Italian Full time

    Waiter - GatesheadRole: Waiter / Waitress / Team Member/ Immediate start Pay: Up to £12.94 per hour, including benefits. Hourly Rate breakdown: Up to £11.44 per hour, plus £1.50 per hour tronc average. At ASK Italian, our people are the heart of our restaurants. ASK Factor is our philosophy, who we are, and showcases our inclusive and full-hearted...

  • Restaurant Supervisor

    1 month ago


    Gateshead, United Kingdom ASK Italian Full time

    Restaurant Supervisor - GatesheadRole:  Restaurant Supervisor / Manager on Duty / Duty Manager / Team Leader Pay: Up to £13.15 per hour, after successful training, including benefits. Hourly Rate breakdown: Starting at up to £11.44 per hour, plus £1.50 per hour tronc average. At ASK Italian, our people are the heart of our restaurants. ASK Factor...


  • Gateshead, United Kingdom Northern Balance Full time

    **Northern Balance** are currently recruiting a **Customer Service Representative** to join the team based in **Gateshead. **You will join us on a full time, permanent basis and in return you will receive a competitive salary of **£22,000 - £26,000 DOE**. Our Customer Service team plays a pivotal role in managing the delivery of service visits to...


  • Gateshead, United Kingdom Northern Balance Full time

    **Northern Balance** are currently recruiting a **Customer Service Representative** to join the team based in **Gateshead. **You will join us on a full time, permanent basis and in return you will receive a competitive salary of **£22,000 - £26,000 DOE**. Our Customer Service team plays a pivotal role in managing the delivery of service visits to...


  • Gateshead, United Kingdom Launch Group Full time

    The Launch Group are currently recruiting for Teleperformance to find enthusiastic Customer Service Representatives. **Day to day responsibilities of the Customer Service Representative** - We have an exciting opportunity to start working as part of one of our most prestigious clients. In this role you will provide finance and insurance services to...


  • Gateshead, United Kingdom Launch Group Full time

    The Launch Group are currently recruiting for Teleperformance to find enthusiastic Customer Service Representatives. Shift Patterns: 9.30 am - 2.30 pm **Day to day responsibilities of the Customer Service Representative** - We have an exciting opportunity to start working as part of one of our most prestigious clients. In this role you will provide finance...


  • Gateshead, Gateshead, United Kingdom ASK Italian Full time

    We are seeking skilled Chefs to join our team at ASK Italian. As a Chef, you will receive hourly rates based on the role, including benefits. The estimated salary is £26.50 per hour, dependent on the role, plus £1.50 per hour tronc average.Company OverviewAt ASK Italian, we pride ourselves on delivering excellent food and service. Our people are the heart...


  • Gateshead, Gateshead, United Kingdom Countrywide Full time

    Role OverviewIn this dynamic role as a CUSTOMER SERVICE REPRESENTATIVE, you will be working closely with our landlord and tenant customers to provide exceptional end-of-tenancy services. This includes managing portfolios of tenancies, acting as key contacts, and delivering high-quality customer experiences.We are seeking an energetic and enthusiastic...


  • Gateshead, United Kingdom Launch Group Full time

    **Customer Service Representatives - Teleperformance** The Launch Group are currently recruiting for Teleperformance to find enthusiastic Customer Service Representatives. Wage**:£11.44** Hours**:37.5 hours per week** Contract**: Permanent** Key Benefits: - 28 days’ holiday (including bank holidays), increasing to 30 days following your 1-year...

  • Customer Service

    5 months ago


    Gateshead, United Kingdom HR GO Recruitment Full time

    **Customer Service** **Pay rate - £10.64 standard time and £15.96 when working overtime!** **Gateshead** **November start!** **Hours: Full time working hours, 5 days out of 7 between 8am-6pm (8 hour shifts, 40 hours per week)** Want to treat yourself or your loved one this Christmas and looking for extra funds? We're an established family feel...


  • Gateshead, United Kingdom Opia Full time

    Opia has been operating for 12 years and are industry experts in consumer promotions, rewards and loyalty, working with FTSE 100, blue chip and SMEs in the UK and Internationally. Opia was acquired in December 2015 by Village Roadshow Limited an Australian entertainment and media giant. We are trusted by world-leading brands to deliver customised retail...


  • Gateshead, United Kingdom Opia Full time

    Opia has been operating for 12 years and are industry experts in consumer promotions, rewards and loyalty, working with FTSE 100, blue chip and SMEs in the UK and Internationally. Opia was acquired in December 2015 by Village Roadshow Limited an Australian entertainment and media giant. We are trusted by world-leading brands to deliver customised retail...


  • Gateshead, Gateshead, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We're looking for Customer Service Representatives to join our team at beBee Professionals in Gateshead. As a key member of our team, you'll be responsible for delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Engage with customers to provide support and service.Participate in all aspects of the...


  • Gateshead, Gateshead, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Customer Service RoleWe are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our operational team, you will be responsible for delivering exceptional customer service and contributing to our business success.Key Responsibilities:Provide service and support to customers, ensuring their...


  • Gateshead, United Kingdom HR GO Recruitment Full time

    **Customer Service** **Pay rate - £10.64 standard time and £15.96 when working overtime!** **Gateshead** **Hours: 9am-5.30pm, Monday to Friday** **Office Based** We're an established family feel courier business based in Gateshead and we are looking to recruit Customer Service Advisors to join our phone enquiries team! This is an exciting opportunity...


  • Gateshead, United Kingdom Affordable Waste Management Ltd Full time

    Passionate about Customer Service? Affordable Waste Management are a small but rapidly growing organization. We have an opportunity for a Customer Service Representative to join us in our mission to create a customer satisfaction level that cannot be beaten. **Responsibilities**: - Provide excellent management and resolution of customer enquiries,...