Operational Support Grade

6 months ago


Bedford, United Kingdom Ministry of Justice Full time

Salary 1
- £25,626

Number of jobs available 1
- 8

Detail of reserve list 1
- 12 Months

Region 1
- East of England

City/Town 1
- Bedford

Building/Site 1
- HMP BEDFORD BEDFORD, MK40 1HG

Grade 1
- AA

Organisation Grade for HMPPS 1
- Band 2

Post Type 1
- Permanent

Working Pattern 1
- Full Time, Part Time, Part Time/Job Share, Flexible Working

Role Type 1
- Operational Delivery, Operational Support Grade

Job description 1

**An extraordinary job. Done by someone like you.**

**The OSG role does not attract Sponsorship via the Skilled Worker visa/Tier 2 (general) work visa.**

As part of our prison support team, your work will be varied and help to keep the prison moving.

This is an active role where you’ll be doing a range of physical tasks. These can include lifting and carrying, plus long periods of standing and walking. There will also be periods of lone working whilst undertaking tasks on both day and night shifts.

You will not always be in contact with prisoners, it depends on the prison you work in. You’ll have full training and a supportive team by your side.

**Life as an OSG**

Your job can include:
**Gate duties**
- ensuring the secure entry and exit of staff, visitors, vehicles
- carrying out searches of staff, prisoners, visitors and vehicles
- walking around the prison site to escort vehicles and contractors
- issuing and collecting staff keys and radios
- walking around the prison site patrolling and searching perimeter fence areas

**Control room**
- operating the prison radio system
- monitoring CCTV, ensuring all suspicious activities are reported

**Visits**
- welcoming visitors on their arrival
- escorting them if needed

**Correspondence**
- monitoring and logging mail coming into the prison
- reporting any contraband items, preserving evidence where needed

**Night duties**
- ensuring cell doors are locked and all prisoners are safely accounted for

**Reception**
- photographing prisoners
- processing prisoners’ property and parcels coming into the prison

**Prisoner supervision**
- sometimes supervising prisoners
- exchanging clothing and property
- helping prison officers escort prisoners around the prison

**Food delivery**
- walking around the prison delivering and collecting food trollies, or sometimes using an electric tug vehicle

**Driving duties**
- transporting prisoners and their escorts to their destination
- collecting mail from the local sorting office, which may involve lifting heavy sacks

**Phone calls**
- monitoring the prison’s Personal Identification Number (PIN) phone system
- maintaining the log of PIN phone requests from prisoners
- completing relevant records

**Procedures and protocol**
- understanding and conforming to national and local policies, responding appropriately to incidents and emergencies

You don’t need any qualifications to do this job. Helping to keep a prison running smoothly and safely requires good judgement, common sense, responsibility and, above all, teamwork.

For further information about the role of an OSG please visit our website

**National - **£25,626**

The salary figures quoted are for a 37 hour working week inclusive of 20% unsocial hours working allowance which is included in the salary to reflect the requirement to work nights, evening and weekend shifts.

**In addition to your base pay, you will receive**:

- annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis)
- 9 days bank, public and privilege holidays
- access to a paid Level 2 apprenticeship in customer service
- access to the generous Civil Service pension scheme
- season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme

**Hours**

You will work an average of 37 hours per week, and this will include working night shifts, evenings, weekends and Bank/Public holidays on a rolling shift pattern (these days are added to your holiday allowance) The frequency of night shifts will vary for each Establishment and can be discussed at interview. For an example of the shift times that you could be working please visit our website

Standard full time working hours are 37 hours per week. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they can be accommodated and meet the demands of the role and business needs.

**How to apply**

**Stage 1**
- **Tell us about yourself**

**Stage 2**

1.You will then receive an invitation to book your interview

At the interview we will assess you against the following Success Profile behaviours At the interview we will assess you against the following Success Profile behaviours
- Communicating and Influencing
Managing a Quality Service
The interview will be of a blended nature consisting of behaviours and experience. It will provide the ideal opportunity to tell us more about yourself, your work history or personal experiences, so we can get to know you better and assess how you will be suite


  • Housing Support Coach

    6 months ago


    Bedford, United Kingdom IMPAKT Housing & Support Full time

    MAIN DUTIES & RESPONSIBILITIES: - Respond to general enquiries about the housing project and assist with managing referrals. - Assess the suitability of applicants through PNC check and ‘getting to know you’ meetings. - Support with the induction process, ensuring residents feel welcome and understand their rights and responsibilities within the...


  • Bedford, Bedford, United Kingdom Meatex Trading Ltd. Full time

    Dunbia, a leading supplier of high-quality Beef and Lamb products, is seeking an experienced Logistics Operations Manager to join their Cardington site.The successful candidate will be responsible for managing daily despatch operations, ensuring timely delivery of customer orders and meeting their specifications.Key responsibilities include:Overseeing the...

  • Social Media

    6 months ago


    Bedford, United Kingdom IMPAKT Housing & Support Full time

    **ROLE**: Social Media & Content Assistant - BedfordTYPE: Full Time - PermanentSALARY: £25,000 PALOCATION: BedfordMAIN DUTIES & RESPONSIBILITIES: Job Purpose: To assist the Brand & Content Lead in producing the organisation’s social media outputOur Values: Aspirational - We believe everyone can be the best they can be and dream big dreams.Caring - We...


  • Bedford, United Kingdom Simarco International Full time

    Simarco is an established, award winning provider of international logistic and freight services, and we provide a wide range of tailored solutions for clients' throughout the UK, Europe and Globally across all Worldwide trade routes. At Simarco we understand that global trade and industry markets are continually changing and expanding to meet customer...


  • Bedford, United Kingdom CV-Library Full time

    Adecco are currently recruiting for Warehouse Operative to join our key multi-national corporate client. Working within a high target environment for the medical records warehouse at Bedford Hospital. Our client offers discounted parking for individuals living over 5 miles from the hospital and will provide two weeks of comprehensive training. This is a...


  • Bedford, Bedford, United Kingdom The Recruitment Co Full time

    We are seeking a highly organized Operations Support Specialist to join our team at The Recruitment Co. This is an exciting opportunity for someone who is detail-oriented and able to work well under pressure.Key responsibilities include:Providing administrative support to the operations teamAssisting with documentation and reportingSupporting the maintenance...


  • Bedford, United Kingdom Newstaff Employment Services Ltd. Full time

    Newstaff Recruitment Agency in Bedford is currently looking for an Operations Support Clerk on behalf of our client based in Bedford. **Operations Support in Bedford**: **Rate of pay**: £12.45 per hour + accrued holiday pay **Key Responsibilities**: - Assist with clerical duties within Inbound and Outbound departments. - Ensure administrative tasks are...


  • Bedford, Bedford, United Kingdom Wilson Recruitment Ltd Full time

    Job Description: As a Hospitality Operations Support, you will be responsible for assisting with food preparation and service, maintaining high standards of food safety, health, and hygiene, and supporting hospitality services and special events.Main Responsibilities:Assist with food preparation and service, adhering to menu requirements, to provide an...

  • Senior Retinal Grader

    6 months ago


    Bedford, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full time

    To undertake retinal grading at primary, secondary, arbitration, digital surveillance and referral outcome grading making clear and concise clinical decisions. To be able to recognise sight-threatening retinopathy that requires fast-track referral to the Hospital Eye Service (HES) and take appropriate action to ensure timely referral. To make sure referrals...


  • Bedford, United Kingdom Simarco International Full time

    Simarco is an established, award winning provider of international logistic and freight services, and we provide a wide range of tailored solutions for clients' throughout the UK, Europe and Globally across all Worldwide trade routes. At Simarco we understand that global trade and industry markets are continually changing and expanding to meet customer...


  • Bedford, Bedford, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at beBee Professionals in Bedford. As a key member of our operational team, you will play a vital role in delivering exceptional customer service and contributing to our business success.Key ResponsibilitiesProvide top-notch customer service and support to our...


  • Bedford, Bedford, United Kingdom Reed Full time

    Junior Project Administrator PositionAnnual Salary: £26,000Job Description:As a Junior Project Administrator, you will provide administrative support to the Operations team, focusing on Staging and Seating projects. Your responsibilities will include maintaining accurate project records, scheduling transportation and logistics, and producing health and...


  • Bedford, Bedford, United Kingdom beBee Professionals Full time £25,000 - £35,000

    At beBee Professionals in Bedford, we're seeking highly motivated team members to join our dynamic team. As a key member of our team, you'll deliver exceptional customer service and support, while participating in all aspects of our operational workflow.Key Responsibilities:Engage with customers, providing personalized service and support.Collaborate with...


  • Bedford, Bedford, United Kingdom Gov Facility Services Ltd Full time

    Job Summary: Gov Facility Services Ltd is seeking a highly motivated and organized individual to fill the position of Prison Operations Support Officer at HMP Bedford. This role offers the opportunity to work in a dynamic and supportive environment, contributing to the smooth running of daily operations within the prison.Key Responsibilities:Support the...


  • Bedford, United Kingdom 1st Choice Staff Recruitment Full time

    Job Overview:We are seeking experienced Support Assistants to join our dedicated team in Bedford. As a SEND Support Assistant, you will play a crucial role in supporting students with Special Educational Needs and Disabilities. You will be part of a dynamic team committed to placing students at the heart of everything we do.Key Responsibilities:• Provide...


  • Bedford, Bedford, United Kingdom The Bedford College Group Full time

    About the Role:We are seeking an experienced Education Support Specialist to join our Additional Support Department at Bedford College. As a key member of our team, you will play a pivotal role in supporting students with learning difficulties and disabilities.Key Responsibilities:Support the development of study skills, including literacy and numeracy...


  • Bedford, United Kingdom Amazon TA Full time

    Amazon Operations sits at the heart of the Amazon customer experience. We lookafter everything from the moment a customer clicks buy, to the moment theiritem is delivered – from desktop to doorstep.Across Europe we have more than 50 Fulfillment Centers, hundreds of DeliveryStations, thousands of machines, and tens of thousands of employees, allworking...


  • Bedford, United Kingdom 1st Choice Staff Recruitment Full time

    SEND Support AssistantLocation: BedfordType: Temporary OngoingSalary: £12 per hour (paid weekly, term-time only)Hours: Part-Time & Full-Time hoursWe are seeking experienced SEND Support Assistants to join our client’s dedicated team in Bedford. As a SEND Support Assistant, you will play a crucial role in supporting students with Special Educational Needs...


  • Bedford, United Kingdom Environment Agency Full time

    Number of jobs available- 1 - Region- East of England - City/Town- Bedford, Brampton, Chelmsford, Colchester, Ely, Ipswich, Norwich - Grade- Staff Grade 3 - Post Type- Permanent - Working Pattern- Full Time, Part Time, Part Time/Job Share - Role Type- Administration / Corporate Support - Salary Minimum- £25,042 - Job description- This is an opportunity to...


  • Bedford, Bedford, United Kingdom Siemens Mobility Full time

    Job OverviewWe are seeking a highly skilled Train Operations Support Professional to join our team at Siemens Mobility. This is a challenging and rewarding role that requires strong technical expertise and excellent problem-solving skills.In this role, you will work closely with our team to maintain and repair our advanced train fleet, ensuring the safe and...