Housing Support Coach

7 months ago


Bedford, United Kingdom IMPAKT Housing & Support Full time

MAIN DUTIES & RESPONSIBILITIES:

- Respond to general enquiries about the housing project and assist with managing referrals.
- Assess the suitability of applicants through PNC check and ‘getting to know you’ meetings.
- Support with the induction process, ensuring residents feel welcome and understand their rights and responsibilities within the service.
- Hold regular support meetings with residents to review aspirations, help set goals and monitor progress in the Personal Development Plan (PDP)
- Work in a trauma informed way, providing on-going practical and emotional support, guidance and signposting to help residents manage their wellbeing and sustain their accommodation.
- Implement and monitor safety plans & risk assessments, revising & recording as appropriate.
- Refer to internal Mental Wellbeing Coach and Skills Coaches as appropriate to meet residents’ individual needs and deliver the best outcomes for them.
- In conjunction with the Housing Officer, manage the rental income of your caseload.
- Ensure that the voices of residents are consistently sought to enable them to shape service delivery.
- Operate within the rent arrears and voids policy and procedures to contribute towards the overall targets for the organisation.

SKILLS & EXPERIENCE REQUIRED:

- Experience working with vulnerable people in a supportive environment.
- Evidence of helping vulnerable people to manage their needs and working with them to identify strengths and develop life-skills.
- Experience of partnership working.
- A good understanding of the experiences and issues facing those who have experienced homelessness.
- A good understanding of safeguarding and what constitutes abuse.
- Evidence of CPD.
- Good analytical skills to assess needs and establish effective support of residents. Competent in risk assessment/ safety planning
- Excellent written and verbal communication skills with the ability to engage and communicate with people at all levels.
- Clean enhanced DBS check.

BENEFITS:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- Wellness programme
- Referral scheme
- Award winning company
- No shift work, 9-5 schedule

SCHEDULE:

- Monday to Friday
- No weekends

**Salary**: £26,000.00-£28,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme

Schedule:

- Monday to Friday

Work Location: In person



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