Housing Support Coordinator

2 days ago


Bedford, Bedford, United Kingdom The Riverside Group Full time
Job Title: Housing Support Coordinator

Salary: £26,397 per annum

We are seeking a highly motivated and dedicated Housing Support Coordinator to join our team. As a key member of our supported housing services, you will play a vital role in providing day-to-day support to our customers.

Main Responsibilities:

  • Engage with customers daily to build trust and encourage participation in activities and community events.
  • Collaborate with customers to raise awareness of local services and facilities, ensuring access to training, education, and employment opportunities.
  • Develop and implement individualized support plans for high-need customers, working closely with colleagues to ensure seamless delivery of services.
  • Facilitate group sessions and activities, working in partnership with colleagues to provide a supportive and engaging environment.
  • Establish and maintain relationships with relevant community agencies to provide customers with advice and support.
  • Maintain accurate customer records, ensuring that key performance targets are met.

    About the Role:

    • Experience working with vulnerable people in a support capacity.
    • Passion for working with people and ability to travel as required.
    • Excellent communication and interpersonal skills, with the ability to engage with and respect the needs of vulnerable individuals.
    • Strong team player with a creative approach to problem-solving.
    • Housing sector knowledge, including housing benefit applications.
    • Proficiency in IT and social media, with experience managing administration and recording systems.

      Why Join Us?

      • Riverside is a leading not-for-profit housing association, committed to enhancing the everyday for all our customers.
      • Flexible working options available.
      • Ongoing investment in your learning and development.
      • A comprehensive range of benefits.
      • An inclusive and supportive work environment, where colleagues are kind and compassionate in their approach.


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