Support Services Coordinator

21 hours ago


Bedford, Bedford, United Kingdom Advancing People Full time

Join us at Advancing People as a Support Services Coordinator, playing a key role in delivering exceptional customer service to our clients.

The Position:

This exciting opportunity involves working directly with our clients to address their concerns and provide tailored solutions. Your main responsibilities will include:

  • Responding to client inquiries, resolving issues promptly, and escalating complex matters when necessary.
  • Coordinating internal resources to ensure timely delivery of services.
  • Developing and maintaining knowledge of our products and services to provide informed guidance to clients.
  • Staying up-to-date with industry developments and best practices to continually improve the client experience.

The Requirements:

You will need existing experience in customer service roles, excellent communication skills, and the ability to work collaboratively as part of a team.

We offer a competitive salary of £23,500 - £26,500 per annum, plus benefits and opportunities for professional development.



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