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Customer Services Advisor

7 months ago


Selby, United Kingdom Jewson Full time

**Are you an experienced Yard Assistant or Customer Service Advisor?**

**Jewson in Selby** is hiring now for Customer Service Advisorto join our busy builder’s merchant team.
- **Key Responsibilities of a Customer Services**:_
- Welcome customers to the branch and take an active interest in their projects
- Dealing with customers on the trade counter
- Get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions in line with our Jewson Values
- Help to prepare customer orders, load and unload customer and supplier vehicles using a Forklift Truck to minimise manual handling (training will be provided)
- Check incoming deliveries and report missing or damaged products
- Maintain stock levels in both the shop and yard areas, carrying out regular stock counts
- Keep the branch looking clean and tidy, to make a great first impression on our customers
- Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work
- **Required Skills and Experience**:_
- Previous industry experience preferred but not essential
- Stellar communication and people skills
- Customer focussed individual
- Confident working both indoors and outdoors, with a strong focus on H&S
- Comfortable in a role involving extensive manual handling of bulky items
- **What's in it for you?**_
- A competitive salary and benefits package, plus generous staff discounts
- A supportive team environment where your contributions are recognized and valued
- Opportunities to grow your skills and career within our organization
- Flexible working arrangements to help you balance work and life
- **About us**_

At **Jewson**, we're proud to be part of the **STARK** Building Distribution and dedicated to providing top-quality building products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Employee discount
- Free parking
- Life insurance
- On-site parking

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Application question(s):

- What is your notice period?

**Experience**:

- Customer Service: 1 year (required)

Work Location: In person