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Vehicle Service Advisor

3 months ago

Selby, United Kingdom Selby Service Centre Ltd Full time

**Company description**

We are a long established MOT & Vehicle Repair Garage, located on Selby Business Park in modern purpose built premises.

**Job description**

We are currently recruiting for a part time Service Advisor to work 2 days a week on a permanent basis as a job share with our current Service Advisor.

**Working Hours**:
2 Days Per Week (18 Hours)

** Thursday & Friday 8.30am to 6.00pm including 30 minutes for lunch **

**About the role**

Key Aspects:

- Managing customer enquiries, bookings & providing customer progress updates.
- Working alongside our technicians to schedule bookings to ensure we achieve maximum productivity during each day and meet customer expectations.
- Pricing up vehicle parts and providing quotations
- Maintaining customer records such as vehicle details and service histories accurately and efficiently.
- Invoicing customers and taking payments upon completion.

**Essential skills**

A passion for great customer service and the confidence to resolve any issues that may arise efficiently and in a timely manner.

The ability to multi-task and be highly adaptable within a busy environment.

Strong communication, with the ability and desire to explain complex information accurately and concisely to help our customers.

Strong organisational skills to schedule work effectively, balancing the needs of the customer and the capacity of the workshop

Ability to prioritise your workload.

A full UK driving licence. Nice to have (but not essential)

Applications Strictly Via Indeed please, nobody in our recruitment team is located on site.

Work remotely
- No

**Job Types**: Part-time, Permanent
Part-time hours: 18 per week

**Salary**: From £10.50 per hour

**Benefits**:

- On-site parking

Schedule:

- No weekends

COVID-19 considerations:
Our team and customers are protected by a clear Perspex screen.

Work Location: One location

Reference ID: Service Advisor