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Receptionist/assistant

4 months ago

North Walsham, United Kingdom Clapham & Collinge LLP Full time

**Company Description**

We are a local, leading firm of expert solicitors with offices across Norfolk. Specialising in a wide range of legal services we are committed to delivering excellent client care and ensuring all legal matters are treated with the attention and efficiency our clients deserve.

**Role Description**

We have a fantastic opportunity for a skilled Receptionist/Team Assistant to join our front of house team in our North Walsham office. This position is suited for someone who has excellent communication skills, a proactive nature and can welcome visitors in a friendly and professional way. This role is offered on a full time, permanent basis.

The role will be a mix of welcoming visitors, dealing with calls and queries, whilst also supporting our busy Conveyancing and Private Client teams.
- Greeting and welcoming visitors as soon as they arrive at the office.
- Directing visitors to the appropriate staff members.
- Ensuring the reception area, meeting rooms and communal areas are tidy and presentable, with all of the necessary stationery and materials in place.
- Receive, sort and distribute daily mail/deliveries.
- Updating calendars and booking meeting rooms.
- Performing other clerical receptionist duties such as filing, photocopying and scanning on post.
- Audio typing for Private Client Lawyers and other members of the Private Client Department.
- Answering and screening incoming calls.
- Making calls to assist the Fee Earners with administrative tasks.
- Opening and closing client files in line with the firm's procedures.

**Role Requirements**
- Previous work experience in a front of house role is desirable but not essential.
- Excellent organisational and customer service skills.
- Professional attitude and appearance.
- Strong IT skills and proficiency in Microsoft Outlook & Word.
- Excellent verbal and written communication skills.
- Ability to work independently and be resourceful.
- Ability to multitask and adapt to new systems/procedures.

**Employee Benefits**
- Excellent training and professional development opportunities.
- Health & wellness employee assistance programme.
- Life insurance.
- Pension scheme.
- 30 days paid holiday plus bank holidays.
- Full office closure over Christmas period.
- Employee discount on legal services.
- Regular social events.

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£22,000.00 per year

**Benefits**:

- Bereavement leave
- Company events
- Company pension
- Employee discount
- Life insurance

Schedule:

- Day shift
- Monday to Friday
- No weekends

Work Location: In person

Reference ID: JP_HR_068