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Hotel Receptionist
2 months ago
About the Role
We are seeking a highly skilled and enthusiastic Hotel Receptionist to join our Front Office team at Danubius Hotel. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a warm and welcoming experience for our guests.
Key Responsibilities
- Greet guests upon arrival and make them feel at ease
- Process check-ins and provide information about hotel facilities and services
- Take bookings and record details in our online system
- Provide advice and information about local attractions and amenities
- Process guest charges and create final bills at check-out
- Assist with special requests and resolve any guest complaints or issues
- Liaise with housekeeping staff to ensure rooms are available for check-in
Requirements
- Previous experience as a Hotel Receptionist or in a similar role
- Excellent customer service skills and a friendly demeanor
- Good level of spoken and written English
- Ability to work in a fast-paced environment and multitask
What We Offer
- Permanent full-time position with a competitive salary
- Opportunity to work in a dynamic and growing hotel company
- Meals on duty and uniform laundry service
- Pension scheme with enhanced employer contributions
- Discount travel program in Danubius hotels