Hotel Receptionist

5 months ago


London, United Kingdom The Capital Hotel, Apartments and Townhouse Full time

**About Us**:
A luxury 5-star boutique hotel in the heart of Knightsbridge, London. 80 steps to Harrods and 1 minute to Harvey Nicholls. Warwick London is made of The Capital Hotel, Apartments & Townhouse, a total of 72 keys. We are now recruiting for a **Hotel Receptionist **to join our five-star, luxurious boutique hotel. Have fun working alongside a fantastic team.

**Role & Responsibilities of a Hotel Receptionist**:

- Deliver highest standards of service to all guests--Acknowledge and welcome all guests that enter the hotel with a smile
- Undertake all aspects of the check in and checkout procedure
- Ensure all reservation enquires are replied to in a professional manner.
- Have knowledge about how to place reservations via different distributions.
- Ensure guests are given appropriate directions to location on hotel premises and to guest rooms.

**More about You**:

- You will have some experience of working in a reception or hotel
- Possess a friendly personality and excellent customer service skills
- Strong listening, speaking and communication skills

**Job Types**: Full-time, Permanent

**Salary**: Up to £12.50 per hour

**Benefits**:

- Canteen
- Company pension
- Discounted or free food
- Employee discount
- Referral programme
- Sick pay

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission pay
- Tips

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

**Experience**:

- hotel reception: 1 year (required)

Work Location: In person

Reference ID: Hotel Receptionist


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