Workforce Systems Officer

7 months ago


Southall, United Kingdom West London NHS Trust Full time

An exciting opportunity to join our HR Workforce Team at West London Mental Health Trust has arisen, as Workforce Systems Officer. We are seeking an enthusiastic individual to provide administrational and HR Systems support to ensure data quality at high level. ESR experience and proficient Excel skills are essential to this role.

As the Workforce Systems Officer, you will monitor the data quality on ESR and produce regular reports using ESR Business Intelligence. You will also provide support to ESR Self Service users.

Please note that this is a part time role - 18.75 hours/week. This role allows flexible working, including entire agile working on completion of probation.

**You will be responsible for**:
1. To monitor and produce regular reports to HR colleagues in relation to the ESR professional registrations for mandatory staff groups
2. To assist in implementation of professional body interfaces with ESR by carrying out data cleansing. To be responsible for monitoring and resolving any mismatches, contacting employees to rectify data errors and investigating any interface problems
3. To provide data to Managers and HR colleagues according to current requirements to assist with resource management, e.g. fixed term contracts, sickness absence. This includes extracting, reviewing and tailoring the data presented into a meaningful format appropriate to the audience.
4. To provide administrative support for all HR Systems, including ESR and ESR Business Intelligence
5. To administer the starters and leavers process on the Exchange and ensure its accuracy
6. To provide first line support to users and problem diagnosis for all self-service issues.

West London NHS Trust is one of the most diverse providers of mental health, community and social care in the UK.

Our 4,440 staff care for people in hospital and in the community, helping them to recover and go on to lead full and productive lives. We aim to be the best organisation of our kind in the country.

We provide care and treatment for more than 800,000 people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, delivering services in the community (at home, in GP surgeries and care homes), hospital, specialist clinics and forensic (secure) units.

We’re rated good overall by the Care Quality Commission (CQC).

Together, we’re committed to promoting hope and wellbeing, working with patients, service users, carers, families and partners across the communities we serve.

We are keen to ensure that our workforce reflects the community it serves, particularly in terms of ethnicity, gender, disability, LGBTQ+ and experience of mental illness.


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