Service Delivery Representative

16 hours ago


Southall, Greater London, United Kingdom Sheridan Ward Recruitment Services Full time

**Job Description:** Service Delivery Representative - Sheridan Ward Recruitment Services, Southall

We are seeking an experienced Service Delivery Representative to join our team at Sheridan Ward Recruitment Services in Southall. The successful candidate will have a proven background in customer service or account management and be able to work effectively in a fast-paced office environment.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders. They will also have IT and administrative skills, as well as previous office-based experience.

This role involves generating leads, working closely with the sales team, and delivering exceptional customer service. The successful candidate will also be responsible for ensuring customer details are accurate on our systems and handling customer inquiries in a professional manner.

We offer a competitive salary package, including an attractive bonus scheme. This scheme offers the potential for an additional £6,000 per annum, making this a highly rewarding career opportunity.

**Key Responsibilities:*

  • Making outbound calls to customers
  • Dealing with incoming calls
  • Ensuring customer details are accurate on our systems
  • Working closely with the sales team
  • Generating leads

Benefits:

  • Free onsite parking
  • Bonus scheme
  • Pension scheme
  • Life assurance


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