Programme Coordinator

6 months ago

Eastbourne, United Kingdom Bramber Bakehouse Full time

**About Bramber Bakehouse**

Bramber Bakehouse is an award-winning charity supporting women who've experienced abuse, exploitation or displacement with the confidence, knowledge and skills for a positive future.

Globally 1 in 3 women have experienced gender-based violence in their lifetime, and women and girls represent 65% of all trafficked victims around the world.

Bramber Bakehouse breaks cycles of poverty, violence and disadvantage once and for all. It all comes down to a few simple ingredients: Therapeutic baking lessons, wellbeing sessions, transferable life skills and the restorative support women need to change the direction of their life forever.

Want to work with us during an exciting time of growth? Get in touch

We are looking for a Programme Coordinator to join our team, administering our wellbeing and life skills programme, and providing on site support for a team of programme delivery facilitators and volunteers. This is an exciting role for someone who is keen to join us at a pivotal point in our journey as a thriving charity, helping to consolidate the great work we do and ensure the women we support have the best experience possible of our programme.

**Key Responsibilities**
- Coordinate and administer the wellbeing and life skills programme, keeping to clear objectives linking to Bramber Bakehouse’s mission, vision, values & Theory of Change
- Ensure the programme pathway, from referral to graduation, runs efficiently
- Co-facilitate the teaching of the wellbeing and life skills workshops, working collaboratively with facilitators and volunteers to ensure these workshops are delivered to a high standard
- Working with the programme facilitator, prepare session materials according to the needs of the group
- Communicate well and plan with team members, including logistics and problem solving while the programme is running, and facilitating session and programme briefs and de-briefs
- Support in the physical set-up and pack down of each workshop
- Coordinate data collection and entry for the monitoring and evaluation of the programme, reporting back to the Service Manager
- Ensure the programme is delivered according to the needs of the women we support
- Ensure a welcoming, safe environment for each woman attending the programme Be fully familiar with the wellbeing & life skills workshop materials, providing session cover for staff and volunteer facilitators when needed
- Provide on site support for a small team of volunteers and facilitators during the programme sessions, passing concerns and staff support needs to the Service Manager

**Support and Risk Assessment**
- Identify the support needs of applicants and, working closely with the Service Manager, carry out thorough individual risk assessments
- Work closely with the Service Manager to assess applicant's suitability and readiness for the programme
- Begin to identify progression pathways for the women attending the programme, working collaboratively with, and handing over to, the Progression Programme Coordinator
- Monitor and record the progression of graduates during the programme Identify and escalate safeguarding concerns to the Service Manager, in accordance with Bramber Bakehouse’s policies and procedures
- Contribute to ensuring the programme is delivered with a trauma informed approach

**Volunteer Coordination**
- Work with the Service Manager to recruit volunteers, when required.
- Support volunteers during the programme sessions.
- Alongside the Service Manager, provide some one to one and group supervision for volunteers.
- Contribute to providing volunteer training and development.
- Process volunteer DBS admin, references, and expenses.

**Referral Partners**
- Ensure good communication and working relationships with partners who refer women into the Bramber Bakehouse programme.
- Working closely with the Service Manager, support with opportunities to follow up with referral partners, including attending annual Open House events.
- Liaise with referrers to provide holistic and joined up support for students during the programme

**Programme Administration**
- Arrange and complete applicant interviews (with the Service Manager), preparing them for the programme and its contents.
- Where required, sensitively communicate with referrers and applicants when a woman is not ready to attend the programme.
- Administer the programme waiting list.
- Data entry and some report analysis.
- Look after the referrals and enquiries inboxes.
- Process student travel expenses.
- Keep clear notes of session and programme pre-planning meetings and de-briefs and track action follow up.
- Supporting with the integration of a new CRM

**Person specification**

**Essential experience and skills**
- Experience facilitating small group workshops
- Experience of identifying and following up safeguarding concerns
- Hard working, adaptable, and able to learn new things quickly
- Competent using IT and digital platforms
- Personable and

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