Head of Customer Excellence

**Head of School of Social Sciences**: **Education & Society - Executive (FES)**: **Location**: - Sunderland Campus**Salary**: - £71,871 to £83,349**Hours per Week**: - 37**Closing Date**: - Sunday 28 April 2024**Interview Date**: - Tuesday 14 May 2024**Reference**: - 0120-24**Please note: this vacancy is only available to current employees of the...

A rare opportunity has arisen within our Mercedes-Benz Division, as a Head of Business awaits an outstanding and experienced leader at Mercedes-Benz of Sunderland. Working with the iconic Mercedes-Benz brand, you will be responsible for the overall performance of this business, and subsequent financial contribution to the continued success of the...

**Overview.** We are looking to grow our highly successful business based from our head office in Sunderland and are recruiting for a Customer Service Advisor in the b2b Energy sector. This role is a critical part of the business, as you are responsible for managing both the administrators and customer experience team This role requires a person who is...

**Job Title**: Head of Year **Start date**:September 2023 **Contract**: Permanent, 40 hours a week term time, plus 7 days **Salary**: Grade 7 (NJC SCP 19 to 23) £27,852 to £30,151 We are looking for a number of enthusiastic and motivated Head of Year to be part of our successful non-teaching Pastoral Team at Thornhill Academy. The role of the Head of...

**Customer Service & Participant Coordinator**: **Enterprise & Innovation - Commercial Services**: **Location**: - Sunderland Campus**Salary**: - £21,284 to £22,908 per annum- Fixed Term**Hours per Week**: - 37**Closing Date**: - Friday 16 June 2023**Reference**: - 0375-23This is an amazing opportunity to work for a fantastic employer - The University...

Lead and direct defined areas/functions within the Academic Registry, providing vision and oversight. Ensure effective delivery of the plan as informed by the service planning cycle. Implementation of the standards for a customer-focused, agile and professional administrative service to benefit students and other stakeholders**.** Provide effective...

To have strategic and lead accountability for the development and successful delivery of all academic programme administration across the academy. Develop and communicate a clear strategic vision for Programme Administration to achieve institutional objectives and deliver a customer - focused agile, professional administrative service to benefit students...

This is a rare and exciting opportunity to join our vibrant, fast paced Customer experience team, as an Apprentice Customer Service Advisor. As an apprentice Customer Service Advisor, you will be responsible for dealing with customer queries on all aspects of the customer journey, from where is my order? To Aftercare queries once the furniture or flooring...

**About the Role** We have an exciting new opportunity to join a 'Platinum Investors in People' employer, supporting our branches in Cumbria and beyond. Our Rover position provides lots of opportunities to meet a wide variety of customers in our branches across the region. **The nature of the role means you will be required to work across our branch...

We have an excellent opportunity to join our growing customer service focused contact centre in Sunderland City Centre as a Customer Service Advisor. This role is perfect for those with no previous customer service or contact centre experience as you will be given two weeks of fully paid training when you start the role and receive ongoing...

A leading Social Housing organisation in the Northeast are looking for an experienced Head of Enterprise Architecture to join them due to growth As Head of Enterprise Architecture, you will proactively and holistically guide the leadership team, Systems managers, product owners and various distributed delivery teams through transformation and optimisation...

A leading Social Housing organisation in the Northeast are looking for an experienced Head of Enterprise Architecture to join them due to growth As Head of Enterprise Architecture, you will proactively and holistically guide the leadership team, Systems managers, product owners and various distributed delivery teams through transformation and optimisation...

A leading Social Housing organisation in the Northeast are looking for an experienced Head of Enterprise Architecture to join them due to growth As Head of Enterprise Architecture, you will proactively and holistically guide the leadership team, Systems managers, product owners and various distributed delivery teams through transformation and optimisation...

A leading Social Housing organisation in the Northeast are looking for an experienced Head of Enterprise Architecture to join them due to growth As Head of Enterprise Architecture, you will proactively and holistically guide the leadership team, Systems managers, product owners and various distributed delivery teams through transformation and optimisation...

A leading Social Housing organisation in the Northeast are looking for an experienced Head of Enterprise Architecture to join them due to growth As Head of Enterprise Architecture, you will proactively and holistically guide the leadership team, Systems managers, product owners and various distributed delivery teams through transformation and optimisation...

The Company Nigel Wright Technology is delighted to be partnering exclusively with Gentoo in their search for a Head of Data Strategy and Business Analytics. Gentoo are a values led, charitable organisation who have a clear vision and social purpose. Providing over 60,000 people in Sunderland with a place they can call home, Gentoo is passionate about...

To coordinate the planning, promotion and reporting of the institutional Office for Students (OfS) Access and Participation Plan (APP) accountable scholarships and bursaries offer. Support the targeting of scholarships and bursaries for individuals under - represented in higher education, and support the targeting and promotion of wider institutional...

**Customer Liaison Officer** **Ongoing temporary** **Sunderland** Sellick partnership are currently assisting in the recruitment of a Customer Liaison Officer for a large social housing organisation on a temporary basis. The Customer Liaison officer will ensure effective liaison with various contractors, stakeholders and colleagues across a number of...

**_Applicants must be 18 years of age or over._** This is an excellent opportunity to join our team as a Customer Service Assistant at Victory Casino Slots, in Sunderland. Victory Casino Slots is part of the Trafalgar Leisure group of companies, which has vast experience in the leisure industry and operates venues within the United Kingdom. We are a fast...

Role: Graduate Trainee - Customer Support Ref: J13462:NE:GJ:GTCS **Salary**: £23k basic salary + Commission Location: Sunderland Sector: Technology Communications, research and project management are all functions synonymous with the client we’re representing. They’re looking for a graduate to join their dynamic office as first line customer support in...