Sales Team Leader

4 weeks ago


Birmingham, United Kingdom Channel Partners Group Full time

We are seeking an experienced Sales Account Executive to join our Sales department at CPG. In this role, you will not only act as a vital link between our sales team and clients but also take on the responsibilities of a Sales Team Leader. Your primary focus will be ensuring the utmost customer satisfaction and driving sales growth.

As a Sales Team Leader, you should be adept at demonstrating exceptional communication and negotiation skills. Your proactive approach to meeting client needs and guiding the sales process from initiation to completion will be instrumental.

**Key Responsibilities**:

- Lead Key Accounts: Oversee and manage crucial client relationships.
- Client Point of Contact: Act as the primary liaison for our valued clients.
- Client Engagement: Organize regular client meetings to thoroughly understand their requirements.
- Issue Resolution: Address problems and handle complaints promptly and effectively.
- Client Expansion: Identify new potential customers to expand our client base.
- Team Supervision: Provide guidance and supervision to Sales Account Representatives.
- Meeting Targets: Ensure that sales goals are met within budget and established timelines.
- Product Knowledge: Stay updated on new product launches and features.
- Process Improvement: Develop and implement best practices to enhance sales and elevate the overall customer experience.
- Performance Analysis: Monitor and report on sales performance metrics.
- Innovative Solutions: Offer innovative ideas to boost sales and enhance customer satisfaction.

**Requirements**:

- Proven Sales Leadership: Demonstrated work experience as a Sales Account Executive, with leadership skills.
- Customer Service Expertise: Hands-on experience in delivering exceptional customer service.
- Client-Centric Approach: Ability to understand and meet clients' needs while driving customer engagement.
- Tech Proficiency: Proficiency in CRM software and MS Office, particularly MS Excel.
- Metrics Understanding: Solid comprehension of sales performance metrics.
- Effective Communication: Excellent communication and negotiation skills.
- Analytical Prowess: Strong analytical and time-management skills.
- Educational Background: A Bachelor's degree in Business Administration, Marketing, or a relevant field.

Join us at CPG and help lead our sales team to success while maintaining top-notch company-client relationships.


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