Sales Team Leader

6 months ago

Birmingham, United Kingdom Tracer Management Systems LTD Full time

**Sales Development Team Leader/ Manager**

**About Company**:
Established in 1998, Joblogic is the fastest growing UK-based SaaS Company, with offices in the UK, Pakistan and Vietnam. We have been in the business to close to 30 years, currently enjoying significant growth and expanding our operations nationwide.

Joblogic is a leading industry in service management software, providing field service businesses (i.e, HVACR, Plumbing & Heating and Electrical Contracting and Maintenance) across the world with an all-in-one management solution SaaS / CRM. Our product delivers world-class software to aid in streamlining operations, increasing profitability, ensuring compliance and achieving rapid growth for all field service businesses.

**About the Role**:
We’re looking for the leader for our SDR team - to build the team and operations, implement best practices, set up reportable KPIs and achieve success. You’ll also manage external partners such as call centres, meaning you’ll own the entire outreach lead generation.

**Job Responsibilities/ Key Responsibilities**:

- Lead and mentor a team of Sales Development Representatives (SDRs) located overseas, providing guidance and support to ensure alignment with sales objectives and targets.
- Conduct comprehensive training sessions to equip the SDR team with the necessary knowledge and skills to effectively engage prospects, drive sales opportunities and constantly up skilling.
- Develop and implement strategies to generate interest in our products/services.
- Drive efforts to book online demonstrations with potential clients.
- Build and maintain strong relationships with prospects, establishing rapport and trust through personalized communication and follow-up.
- Qualify leads based on predefined criteria, ensuring alignment with target customer profiles and potential for business growth.
- Schedule qualified appointments for software demonstrations with the Sales team,
- Reporting to Marketing Director and collaborate closely with Sales and marketing teams to develop targeted outreach campaigns and strategies aimed at maximizing the results
- Utilize CRM software to track and manage prospect interactions, ensuring accurate and up-to-date records of all SDR activities and customer engagements.
- AI & Innovation Trends: It's essential to stay updated on AI advancements and emerging technologies to keep our department innovative and adaptable to market changes
- It's a target-based role, you’ll be able to shape the direction of the department to deliver the best results.
- You'll be measured based on the number of demo attendants per month generated by the SDR team.

**Essential Experience and Skills**
- Ability to build strong relationships with prospective customers and follow up in a consistent manner; to coach your team to do this also.
- Tenacity and the ability to focus on the customer experience
- Target driven nature, extreme focus on KPIs
- Able to work effectively under pressure and remain positive
- International Work/Project/Campaign experience i.e. USA, UK, CANAD advantage but not necessary.
- Excellent communication (Verbal and Written) Skills - Native.
- Excellent interpersonal skills.
- Be able to prioritise work based on business goals

**Nice to have**:

- Experience in Multiple CRM tools and useful SDR/Sales tools
- Previous experience in leading an SDR, BDM marketing or outbound sales / lead generation / telemarketing role
- Interest / knowledge of IT, ERP, Software Implementation
- General knowledge of the Trades Industry, such as Heating, Plumbing, Electrical, HVAC, Security etc.
- Experience in building teams from scratch

**What we Offer**:

- A total compensation
- 25 days Holiday plus bank holidays
- Death in service Insurance
- Hybrid working (x2 days from head office based in Birmingham Digbeth)
- Commission (based on the performance of the team)

**Job Types**: Full-time, Permanent

**Salary**: £27,000.00-£32,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Free parking
- Life insurance
- On-site parking
- Sick pay
- Work from home

Schedule:

- Holidays
- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- SaaS: 3 years (preferred)
- Management: 3 years (preferred)

Work Location: Hybrid remote in Birmingham, B9 4AA

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