Sales Team Leader

4 weeks ago

Birmingham, United Kingdom University of Birmingham Sport & Fitness Full time

**About us**

People are at the heart of what we are and do.

The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university.

We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success. We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential.

With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University.

We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work. Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements.

We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries.

**Job summary**

As Sales Team Leader, your primary responsibility is to make a difference Through leading your team, you will be expected to plan and deliver monthly sales targets and positively impact individuals through engagement with sport and fitness. Your team are the primary touch point to potential members for UoB Sport & Fitness and will recruit across the University Community and beyond. The role requires a leader with an infectious passion for people and the desire to educate our audience to the reaffirming benefits of our offering.

**Main duties**

**Sales**
- Build awareness and sell the truly exciting offering we have at UoB Sport & Fitness, while continuing to build our strong reputational brand for excellence.
- Captivate and enthral the wider community to the possibilities and opportunities a healthy lifestyle can bring, both through presentations and one on one situations.
- Responsible for achieving sales targets, with a particular focus on Staff and Community users, working closely with our membership team to ensure we are selling to retain.
- Proactively identify opportunities for increasing membership sales, up-selling other services available at UoB Sport & Fitness such as facility hire, swimming lessons and classes and identify new income streams.
- Supporting the wider UoB Sport & Fitness with its mission.**Outreach**:

- Curating collaboratively and deliver an exciting programme of events that will encourage and facilitate engagement with UoB Sport & Fitness.
- Ensuring UoB Sport & Fitness has an active presence at University events both on and off campus.
- Manage an annual outreach budget, ensuring return for investment and targets are achieved.
- Nurturing relationships with partners to build successful platforms to attract new members.

**Management**
- Line managing an enthusiastic sales team, ensuring target metrics are hit and standards are maintained.
- Motivate and empower your team to embody the ethos of UoB Sport & Fitness
- Ensure leads are maximised and individual and team targets are achieved.
- Ensure clear communication across UoB Sport & Fitness, updating colleagues on new initiatives, ongoing campaigns, and general updates.

**Required Knowledge, Desirable Skills, Qualifications, Experience**
- Sales experience and ability to manage a high functioning team
- Creative individual who works with agility within an ever-changing environment
- Excellent written and verbal communication skills
- Extremely motivated individual who thrives working in a team
- Excellent customer service skills
- A high level of communication (oral and written) and interpersonal skills
- Prioritise and plan a heavy workload, manage time, and meet tight deadlines
- Administrative skills, including maintaining accurate records, using software platforms such as Microsoft Office and customer management systems.

**Job Types**: Full-time, Permanent

**Salary**: £25,506.00-£31,718.00 per year

Schedule:

- Day shift
- Weekend availability

Ability to commute/relocate:

- Birmingham: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Expected start date: 13/05/2023

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