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Internal Sales Team Leader

7 months ago

Birmingham, United Kingdom Quarsh Full time

We are seeking an **Internal Sales/Customer Service Team Leader **for our client based in **Hollywood, Birmingham**

Join a family-run manufacturing firm with more than 75 years experience, spanning three generations

Our clients company was originally founded to reuse corrugated boxes after WW2 staying focused on encouraging and providing greener alternatives, using renewable and sustainable sources, as well as recycled materials.

Be a part of a company with a real commitment to **environmental awareness**.

**Key Responsibilities**:

- ****Proactively contacting customers to further sell different products
- Oversee the complete customer journey
- Plan, execute and analyse sales and marketing campaigns
- Lead existing customer service team to aid in strengthening existing working practices
- Support product enquiries
- Develop best solutions for customers
- Process orders
- Manage customer accounts
- Monitoring customer feedback
- Examine feedback performance data to aid in departmental improvements
- Liaise with the Purchasing, Design, Production and Warehouse departments to ensure excellent customer service

**Skills and Qualifications**:

- Previous experience in **customer service, internal sales or B2B marketing **beneficial
- Previous experience in technical sales
- Self-motivated, confident in using own initiative
- Able to motivate others leadership skills
- Strong organisational skills
- Able to handle multiple tasks and adhere to deadlines
- Strong communication skills
- Problem solving skills

**Job Types**: Full-time, Permanent

Pay: Up to £35,000.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

Application question(s):

- Will you now, or in the future, require VISA sponsorship?

Work Location: In person