Receptionist/clerk - Emergency Department

7 months ago


Dorchester, United Kingdom Dorset County Hospital NHS Foundation Trust Full time

Band 3 role

Part time hours available

37.5 Hours per Week

Permanent contract

This is an exciting opportunity to work as part of a small friendly team undertaking receptionist and administrative duties in our Emergency Department.

PREVIOUS APPLICANTS NEED NOT APPLY

The Emergency Department is a busy, interesting place to work and sees 47,000 patients a year on average and the majority of them are booked in by our ED Receptionist/Clerk team.

Emergency Department Reception operates 24 hours a day, 7 days a week so you will work as part of a rota working nights, weekends and some bank holidays. Rotas are planned 6 weeks in advance and enhancements are payable for all unsocial hour shifts.

If you have good customer service, communication, and administrative skills, are flexible in your approach, reliable and enjoy working in a busy, dynamic environment we would love to hear from you.

The role is permanent and could be worked as either full time (37.5 hours per week) or a part time basis - please include details of your preference when you apply.

The role is within the Bed Bureau part of our Emergency Department taking calls from GPs, Minor Injuries Units, and other hospitals referring patients into the hospital for speciality-related care. You will be responsible for taking those calls, liaising with the speciality service and booking transport for the patient, if required.

At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff

Our Mission is to provide outstanding care for people in ways which matter to them, and our vision is Dorset County Hospital, working with our health and social care partners, will be at the heart of improving the well-being of our communities.

For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.



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