Main Receptionist

5 days ago

Dorchester, United Kingdom Dorset County Hospital NHS Foundation Trust Full time

Band 2

Full time - 37.5 hours

The role of the receptionist in main reception will be to provide comprehensive, effective and efficient reception support for Dorset County Hospital NHS Foundation Trust.

We are currently seeking a professional and well-presented individual to work within the facilities department as a main receptionist

The shift pattern is as follows - Monday to Friday 09:00 - 17:00 - 37.5 hours a week.

The individual must be professional, reliable, have excellent interpersonal skills and with excellent written English skills. You should also have excellent communication skills.

Job role will include
- Providing a professional and efficient reception service, greeting and signing in and out all visiting staff and visitors to the Dorset County Hospital NHS Foundation Trust premises.
- Providing information to visiting staff and visitors regarding parking arrangements.
- Sorting and organising all incoming post to the Dorset County Hospital NHS Foundation Trust to agreed time schedules.
- Franking of outgoing external post and sorting of outgoing internal post according to agreed time schedules.
- Receiving and recording all external deliveries, Royal Mail and External Postal Couriers.
- Answering telephone calls to the Dorset County Hospital NHS Foundation Trust premises in a polite and friendly manner and forwarding to the correct and relevant members of staff efficiently, in line with laid-down procedures.
- Providing information in response to internal and external enquiries, including those from the public and complainants.

At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff

Our Mission is to provide outstanding care for people in ways which matter to them, and our vision is Dorset County Hospital, working with our health and social care partners, will be at the heart of improving the well-being of our communities.

For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.

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