Administrative Assistant

5 months ago

Oxford, United Kingdom Oxford Health NHS Foundation Trust Full time

Are you a motivated administrator? Do you want to feel that you have made a difference every day?

Administrative Assistant wanted to join and busy, forward-thinking team. Lots of support and opportunity for development. Flexible working possible.

We're looking for a Team Administrator with a passion for making a real difference to patients. Could this be you? Based at East Oxford Health Centre, but running a countywide service, the Adult Speech & Language Team look after patients with both communication and swallowing issues. We work closely with GP’s and acute and community hospitals to assess and treat patients who are struggling with their diet and/ or with their speech.

Looking for an efficient, caring administrator who wants to make a difference. Someone who likes being a part of a small, friendly, highly efficient admin team in a fast-paced environment,

Processing all incoming referrals, acute transfers, medical reports, queries.
Working as part of a small enthusiastic, admin team to support our team of therapists.

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible

Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

**Our values are**: “Caring, safe and excellent”

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
Excellent opportunities for career progression

Access to tailored individual and Trust wide learning and development

27 days annual leave, plus bank holidays, rising to 33 days with continuous service

NHS Discount across a wide range of shops, restaurants and retailers

Competitive pension scheme

Lease car scheme

Cycle to work scheme

Employee Assistance Programme

Mental Health First Aiders

Staff accommodation (please note waiting lists may apply)

Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

To support and facilitate the delivery of high-quality clinical service team in an administrative capacity as required. The post holder will have direct contact with clinical service team members (medical and non-medical), public, other administrative and support staff within the organisation; has a range of external contacts across health (acute and community), local authority, primary care staff and patients and the voluntary sector. They may at times be required to receive complex/ sensitive information appropriately and process according to local policy.

To work as a supportive member of the team providing comprehensive administrative support.

To accurately type and distribute correspondence, and with other documents to deal with all aspects of data processing where training has been provided.

This job description outlines the roles, duties, and responsibilities of the post, it is not intended to detail all specific tasks.

To provide administrative and secretarial support which enables the team to operate efficiently and effectively. Including:
Prioritising workload accordingly following the process/ policy outlined locally, so working independently but under the management of the Band 4 Lead Administrator

Answering the team telephone, taking, and recording messages accurately and responding to queries appropriately.

Accurately typing and distributing correspondence, action notes, minutes and other documents as required,

Using a range of software systems to support the delivery of the service,

Arranging Therapists appointment bookings and maintaining diaries and diary conflicts Undertaking general office duties as required,

Using electronic ordering system to maintain office supplies,

Contact patients, carers and care homes to make appointments and ensure that the correct administrative process is undertaken/ followed up,

Operate electronic systems appropriately in relation to clinical records and electronic diaries,

To maintain an ordered office environment

To contribute to/ attend the locality meeting of other administrative workers periodically, and to contribute to reviewing current office practice, where applicable.

At Oxford Health NHS Foundation Trust we want to employ people not just with experience, but with the aptitude and motivation to succeed and whose values resonate with our own.

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