Graduate Patient Pathway
3 weeks ago
**Job description**
The New Foscote Hospital was established in Banbury almost 40 years and has provided services and treatments to thousands of people from across the region. We have over 50 consultants, all of whom are leaders in their specialist fields and choose to hold their private practices here, working alongside our friendly, highly qualified and experienced nursing and support teams.
We are now recruiting a **Graduate** **Patient Pathway Coordinator **to join our friendly and enthusiastic team.
This is a fantastic opportunity for a driven Graduate to gain vital experience within a professional healthcare establishment.
This role provides overall management of the patient’s journey from their initial contact with the hospital, as well as administrative support to our clinicians and their secretaries. This is a role where you will be expected to work as part of an office-based appointment bookings team and work flexibly to support the wider hospital.
You will be closely supported by the Operational Management team. You will be expected to work as part of the wider administrative team as well as with clinical staff, across departments.
**The role may include evenings and weekends on a rota-basis.**
Full training will be given. The patient pathway team is an ideal environment for somebody wishing to grow and develop their skills. There may be opportunities in the future, for example, to develop a medical secretary base or specialise within the team.
**What will you be doing?**
- Communicating with other areas of the hospital, for example, the ward, theatre bookings and Radiology, to ensure a swift and smooth experience for patients.
- Ensuring a high level of attentiveness and professionalism, providing excellent customer service at all times.
- Ensuring outpatient clinic availability is published in a timely manner and communicated to both patients and other internal departments.
- Managing patient’s initial enquiries, quoting pricing (liaising with finance colleagues as required) and booking processes, taking payments and asking relevant and direct questions to ensure the enquiry is directed to the appropriate consultant efficiently.
- Prepare appointments and manage clinic lists, communicate these with consultants and their secretaries.
- Receive and process referral letters and onward referrals efficiently and professionally with close attention to detail.
- Liaise with all relevant parties on all matters relating to the arrangement and organisation of appointments, referrals, correspondence, follow up, and any matters as delegated by the consultant.
- Organisation and preparation of medical records, including secure management of clinical documents and correspondence; may include typing, filing, scanning and archiving.
- Following up on investigations and ensuring the results of these are communicated with the requesting consultant in a timely manner.
- Assisting with managing data closely and securely.
- Support in cross-covering other roles within the hospital, such as the medical records clerk or the ward clerk role.
- General administrative duties as required in patient pathway or requested by the Operations Management team.
**Who we are looking for**:
- Batchelors degree 2:2
- A naturally observant, attentive people-person
- A can-do attitude with a commitment to actively contribute to the exceptional standards of the hospital.
- Highly organised with excellent time management skills.
- Understanding of patient care, display empathy and tact.
- A passion for customer service and a desire to provide an exceptional patient experience.
- IT literate and fully conversant in Microsoft Office suite, including Word and Outlook
- Commitment to our Core Values; Professional Service, Clinical Excellence, Quality Care
- Demonstration of our five CIVIC Values; Community, Integrity, Vigour, Innovation, Compassion
- Strong attention to detail, effective communication skills and organisational skills.
- Reliable, flexible and accountable, with a desire to learn and develop.
We are proud to be offering this opportunity as both a Disability Confident Committed and Real Living Wage employer.
**Job Types**: Full-time, Permanent, Graduate
**Salary**: £22,000.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free flu jabs
- Health & wellbeing programme
- Private medical insurance
- Referral programme
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Banbury: reliably commute or plan to relocate before starting work (required)
**Education**:
- Bachelor's (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
-
Graduate Patient Pathway
1 week ago
Banbury, Oxfordshire, United Kingdom The New Foscote Hospital Full timeThe New Foscote Hospital was established in Banbury almost 40 years and has provided services and treatments to thousands of people from across the region. We have over 50 consultants, all of whom are leaders in their specialist fields and choose to hold their private practices here, working alongside our friendly, highly qualified and experienced nursing...
-
Graduate Patient Pathway
2 weeks ago
Banbury, United Kingdom The New Foscote Hospital Full timeThe New Foscote Hospital was established in Banbury almost 40 years and has provided services and treatments to thousands of people from across the region. We have over 50 consultants, all of whom are leaders in their specialist fields and choose to hold their private practices here, working alongside our friendly, highly qualified and experienced nursing...
-
Patient Pathway Administrator
2 weeks ago
Banbury, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeWe are looking for one full time (37.5 hours a week) Patient Pathway Administrator to join our friendly Cardiology team based at the Horton Hospital in Banbury. Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and...
-
Patient Pathway Administrator
1 week ago
Banbury, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeWe are looking for one full time (37.5 hours a week) Patient Pathway Administrator to join our friendly Cardiology team based at the Horton Hospital in Banbury.Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and...
-
Patient Pathway Administrator
1 week ago
Banbury, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeThe post holder will need to have a strong administrative skill that underpins the patient journey and support clinical teams in delivering high quality patient care and make a real difference to the patient experience. The post involves providing full secretarial and administrative support to the Consultants, their teams and patients including dealing with...
-
Patient Pathway Administrator
3 weeks ago
Banbury, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timePatient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources. The post...
-
Patient Pathway Administrator
1 week ago
Banbury, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timePatient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources.The post...
-
Patient Pathway Administrator
1 week ago
Banbury, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeJob summary We are looking for one full time ( hours a week) Patient Pathway Administrator to join our friendly Cardiology team based at the Horton Hospital in Banbury. Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience....
-
Patient Pathway Administrator
2 weeks ago
Banbury, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeJob summary We are looking for one full time ( hours a week) Patient Pathway Administrator to join our friendly Cardiology team based at the Horton Hospital in Banbury. Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience....
-
Patient Pathway Administrator
4 weeks ago
Banbury, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeWe are seeking to appoint a part time Patient Pathway Administrator to join our friendly team within Paediatric General Medicine. The post will be based at the Horton Hospital. Knowledge of the Trust's Electronic Patient Record System (EPR) and knowledge of elective access standards would be an advantage but not essential as training will be given. This...
-
Patient Pathway Administrator
3 days ago
Banbury, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeWe are seeking to appoint a part time Patient Pathway Administrator to join our friendly team within Paediatric General Medicine. The post will be based at the Horton Hospital. Knowledge of the Trust's Electronic Patient Record System (EPR) and knowledge of elective access standards would be an advantage but not essential as training will be given. This...
-
Patient Pathway Administrator
2 weeks ago
Banbury, United Kingdom NHS Professionals Full time**Job Title**: Assistant Patient Pathway Administrator **Trust Location**: Oxford University Hospitals NHS Foundation Trust Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then the Oxford University Hospitals NHS Foundation Trust would love to hear from you **About the Trust** Oxford...
-
Assistant Patient Pathway Administrator
2 weeks ago
Banbury, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timePatient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources. The post...
-
Assistant Patient Pathway Administrator
1 week ago
Banbury, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timePatient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources.The post...
-
Patient Pathway Administrator
1 week ago
Banbury, Oxfordshire, United Kingdom NHS Professionals Full timeJob Title: Assistant Patient Pathway AdministratorTrust Location: Oxford University Hospitals NHS Foundation TrustWould you like to be a part of a team that works well together, always there to help each other? If you answered yes, then the Oxford University Hospitals NHS Foundation Trust would love to hear from youAbout the TrustOxford University Hospitals...
-
Assistant Patient Pathway Administrator
3 weeks ago
Banbury, United Kingdom NHS Professionals Full time**Job Title**: Assistant Patient Pathway Administrator **Trust Location**: Oxford University Hospitals NHS Foundation Trust **Location**: Horton General Hospital, Oxford Road, Banbury, OX16 9AL Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then the Oxford University Hospitals NHS...
-
Assistant Patient Pathway Administrator
1 week ago
Banbury, Oxfordshire, United Kingdom NHS Professionals Full timeJob Title: Assistant Patient Pathway AdministratorTrust Location: Oxford University Hospitals NHS Foundation TrustLocation: Horton General Hospital, Oxford Road, Banbury, OX16 9ALWould you like to be a part of a team that works well together, always there to help each other? If you answered yes, then the Oxford University Hospitals NHS Foundation Trust would...
-
Graduate Training: Hospital Nhs Ers Contract
2 weeks ago
Banbury, United Kingdom The New Foscote Hospital Full timeThe New Foscote Hospital has undergone an overhaul of its facilities and we are now looking to expand our activities. We have an exciting opportunity for an enthusiastic and motivated university graduate to join our NHS ERS Contract team. This is a full-time, permanent position. Providing outstanding care, you'll discover ample opportunities for personal...
-
Patient Support Worker
2 weeks ago
Banbury, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeAn exciting opportunity to join the Crisis Assessment and Response team as a Patient Support Worker has arisen. The postholder will provide care to people who are in crisis to return to their usual level of activity (baseline) before requiring support. Where this is not possible the team will identify further support and/or long-term care needs and make...
-
Patient Support Worker
2 weeks ago
Banbury, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time‘This post applies for the north/west areas only’ 'As this post is not clinical, we do not offer sponsorship' An exciting opportunity to join the Crisis Assessment and Response team as a Patient Support Worker has arisen. The post holder will provide care to people who are in crisis to return to their usual level of activity (baseline) before requiring...
