Patient Pathway Administrator
4 weeks ago
Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources.
The post holder has responsibility for the provision of a professional, comprehensive and efficient administrative service, which is effectively delivered to all patients and members of the Department. This will be through the delivery of a comprehensive administrative service to a specialty team. This will involve providing a full administration service to the consultant team and taking responsibility for managing the whole patient pathway in line with the Trust Elective Access policy.
**Administrative**:
Please refer to job description for full duties
- Provide primary administrative support to named Consultant/s, clinical staff and all patients under their care, including diary administration, correspondence support and other administrative duties as required.
- Use of the digital transcription system (Dictate IT) to produce clinical correspondence to inform referrers, patients and other relevant parties of patient pathway progress. In doing so, produce correspondence that is of high quality and conforms to the national target of 7 working days from the point of clinical delivery / decision.
- Open and prioritise incoming post, ensuring supporting information is available when appropriate and taking responsibility for actioning urgent items in the absence of the Consultant or other clinical staff.
- Support patients under the Clinicians care by administering where appropriate relevant diagnostic investigations and expediting where appropriate in line with the 6 week diagnostic pathway and 18 week Referral to treatment (RTT) pathway.
- Monitor urgent investigation requests to ensure they are processed appropriately
- Liaise with Inpatient Waiting List, Outpatient Booking and Cancer Access Teams to monitor the 18 week RTT pathway and Cancer Access Standards.
- Working with the Service Manager and supported by the Patient Pathway Manager, be responsible for monitoring the 18 week pathway and Cancer targets for patients awaiting treatment.
We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel
Specialist Surgery is one of the Directorates that makes up NOTSSCaN Division within Oxford University Hospitals NHS Foundation Trust Specialist Surgery covers Ear Nose and Throat, Plastic Surgery, Oral and Maxillofacial Surgery, Vascular Surgery and Head an& Neck Unit.
Specialist Surgery is a friendly and collaborative place to work. You will be working closely with a dedicated and caring multi-disciplinary team who strive to uphold all of the Trust values.
**General**:
- Demonstrate high levels of customer care and be an ambassador for customer care within the Trust.
- Provide a robust administration function that underpins the delivery of a high quality service and maintain effective working relationships with clinical, nursing and administrative staff.
- Answer all telephone calls via the NetCall service in a timely manner and action as appropriate.
- Maintain patient confidentiality at all times.
- Be flexible in your approach to work, such as covering other job roles at an appropriate grade or site, and to include varying working hours to ensure the service maintains a minimum level of cover during its core hours of 08:00 to 17:00.
- On an as and when required basis, use the Trust IT systems (EPR, Dictate IT, PACS, Proton etc.) to; register patients, make up a set of patient notes, make outpatient appointments, produce end of treatment letters, ensure that details are correct, check in / check of outpatient appointments as instructed.
- On an as and when required basis, take responsibility for all faxes received and distribute appropriately to the clinical and administrative staff within the service.
- On an as and when required basis, assist with the processing of new referrals on Choose and Book/E-Referral System (eRS).
- To support and contribute to on-going and future service development projects supporting continuous improvement of the services we provide.
- Any other duties at the request of the Service Manager, which may be needed to fulfil the objectives of the post, which are appropriate to the grade.
-
Patient Pathway Administrator
3 weeks ago
Banbury, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeWe are looking for one full time (37.5 hours a week) Patient Pathway Administrator to join our friendly Cardiology team based at the Horton Hospital in Banbury. Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and...
-
Patient Pathway Administrator
2 weeks ago
Banbury, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeWe are looking for one full time (37.5 hours a week) Patient Pathway Administrator to join our friendly Cardiology team based at the Horton Hospital in Banbury.Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and...
-
Patient Pathway Administrator
2 weeks ago
Banbury, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeThe post holder will need to have a strong administrative skill that underpins the patient journey and support clinical teams in delivering high quality patient care and make a real difference to the patient experience. The post involves providing full secretarial and administrative support to the Consultants, their teams and patients including dealing with...
-
Patient Pathway Administrator
2 weeks ago
Banbury, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timePatient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources.The post...
-
Patient Pathway Administrator
2 weeks ago
Banbury, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeJob summary We are looking for one full time ( hours a week) Patient Pathway Administrator to join our friendly Cardiology team based at the Horton Hospital in Banbury. Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience....
-
Patient Pathway Administrator
2 weeks ago
Banbury, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeJob summary We are looking for one full time ( hours a week) Patient Pathway Administrator to join our friendly Cardiology team based at the Horton Hospital in Banbury. Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience....
-
Patient Pathway Administrator
5 days ago
Banbury, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeWe are seeking to appoint a part time Patient Pathway Administrator to join our friendly team within Paediatric General Medicine. The post will be based at the Horton Hospital. Knowledge of the Trust's Electronic Patient Record System (EPR) and knowledge of elective access standards would be an advantage but not essential as training will be given. This...
-
Assistant Patient Pathway Administrator
2 weeks ago
Banbury, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timePatient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources. The post...
-
Assistant Patient Pathway Administrator
2 weeks ago
Banbury, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timePatient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources.The post...
-
Patient Pathway Administrator
2 weeks ago
Banbury, United Kingdom NHS Professionals Full time**Job Title**: Assistant Patient Pathway Administrator **Trust Location**: Oxford University Hospitals NHS Foundation Trust Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then the Oxford University Hospitals NHS Foundation Trust would love to hear from you **About the Trust** Oxford...
-
Graduate Patient Pathway
2 weeks ago
Banbury, Oxfordshire, United Kingdom The New Foscote Hospital Full timeThe New Foscote Hospital was established in Banbury almost 40 years and has provided services and treatments to thousands of people from across the region. We have over 50 consultants, all of whom are leaders in their specialist fields and choose to hold their private practices here, working alongside our friendly, highly qualified and experienced nursing...
-
Patient Pathway Administrator
2 weeks ago
Banbury, Oxfordshire, United Kingdom NHS Professionals Full timeJob Title: Assistant Patient Pathway AdministratorTrust Location: Oxford University Hospitals NHS Foundation TrustWould you like to be a part of a team that works well together, always there to help each other? If you answered yes, then the Oxford University Hospitals NHS Foundation Trust would love to hear from youAbout the TrustOxford University Hospitals...
-
Assistant Patient Pathway Administrator
3 weeks ago
Banbury, United Kingdom NHS Professionals Full time**Job Title**: Assistant Patient Pathway Administrator **Trust Location**: Oxford University Hospitals NHS Foundation Trust **Location**: Horton General Hospital, Oxford Road, Banbury, OX16 9AL Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then the Oxford University Hospitals NHS...
-
Graduate Patient Pathway
4 weeks ago
Banbury, United Kingdom The New Foscote Hospital Full time**Job description** The New Foscote Hospital was established in Banbury almost 40 years and has provided services and treatments to thousands of people from across the region. We have over 50 consultants, all of whom are leaders in their specialist fields and choose to hold their private practices here, working alongside our friendly, highly qualified and...
-
Graduate Patient Pathway
3 weeks ago
Banbury, United Kingdom The New Foscote Hospital Full timeThe New Foscote Hospital was established in Banbury almost 40 years and has provided services and treatments to thousands of people from across the region. We have over 50 consultants, all of whom are leaders in their specialist fields and choose to hold their private practices here, working alongside our friendly, highly qualified and experienced nursing...
-
Assistant Patient Pathway Administrator
2 weeks ago
Banbury, Oxfordshire, United Kingdom NHS Professionals Full timeJob Title: Assistant Patient Pathway AdministratorTrust Location: Oxford University Hospitals NHS Foundation TrustLocation: Horton General Hospital, Oxford Road, Banbury, OX16 9ALWould you like to be a part of a team that works well together, always there to help each other? If you answered yes, then the Oxford University Hospitals NHS Foundation Trust would...
-
Divisional Director of Operations
2 weeks ago
Banbury, United Kingdom Oxford University Hospitals Full timeJob overview We are looking for one full time ( hours a week) Patient Pathway Administrator to join our friendly Cardiology team based at the Horton Hospital in Banbury. Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience....
-
Physiotherapy Administrator
4 weeks ago
Banbury, United Kingdom Ramsay Health Care Full timeJob Description Physiotherapy Administrator The Cherwell Hospital, Banbury Full-time, 37.5 hours a week Shift pattern: Monday to Friday The Cherwell Hospital was purpose built in 2006 and has been designed to combine an exceptional standard of patient accommodation with the technical equipment and facilities that modern medicine demands. It is a 40-bed...
-
Clinic Administrator
3 weeks ago
Banbury, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timePatient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources. What...
-
Hh Ed Eau Administration Officer
3 weeks ago
Banbury, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time**JOB TITLE**: Emergency Department / EAU Administration Officer **LOCATION**: Emergency Department / EAU, Horton General Hospital **GRADE**: Band 3 **HOURS**: Full time/Part Time supporting 24/7 work model **MAIN PURPOSE OF THE POST**: To provide a high quality, comprehensive and professional administration service in support of the clinical activities...
