Anti Social Behavior Officer

1 month ago

Chichester, United Kingdom The Hyde Group Full time

**9 month Fixed Term Contract**

**Chichester, Sussex, Hampshire**

**£32,500**

Hyde is looking to recruit an Anti-Social Behaviour Officer to deliver an effective, proactive and customer-focused Anti Social Behaviour (ASB) service to tenants and leaseholders.

Hyde is one of the UK’s largest housing providers, working across London and the South East. With a turnover of £450m and 50,000 homes under management, the Anti-Social Behaviour (ASB) Officer will manage cases to a professional standard and in compliance with The Hyde Group policies.

**Duties & Responsibilities**:

- Risk-assess victims of ASB and implement appropriate case management plans, making referrals where necessary.
- Make effective use of the specialist equipment that is available to assist with investigations and gather evidence.
- Work proactively to keep customers and other stakeholders informed about the progress of cases, providing timely and accurate responses to all enquiries.
- Take proportionate and necessary action when justified, in the use of all legal and non-legal remedies, considering the support needs and vulnerability of all parties.
- Prepare cases for court action and represent Hyde l at court and eviction, liaising with our Legal Services team and solicitors where appropriate.

**Key skills and experience**:

- Up to date working knowledge and awareness of ASB case investigations/housing legislation.
- Ability to work independently and carry out home/site visits with mínimal risk, often lone working in a variety of settings, including high rise blocks and large, urban estates.
- Previous ASB experience is essential/Housing Officer experience touching on ASB.
- Knowledge/experience of multi-agency working.
- Problem solving - promptly resolves day-to-day or routine problems within their work area using defined processes.

**Benefits**
- A fantastic pension
- Life assurance
- Great holidays
- An award-winning flexible benefits package.
- Volunteering days

Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

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