Customer Service Assistant

4 months ago


Chichester, United Kingdom Ontrak Recruitment Full time

Customer Service Assistant Required - Immediate Starts Available

Ontrak Recruitment & Training are currently seeking committed and outgoing applicants to join our valued and long-standing clients on the Railways.

Competitive rates of pay and a great opportunity to kick start your career within the railway.

**Job Role**: Gateline Assistant

**Location: Chichester Station (PO19 8DL)**

**Pay rate**:£12.67 - 16.47 per hour

**Hours and Days**:Vary between Monday - Sunday. Shifts will vary between the hours of 0500am and 0200am, 4-12 hour shifts.

**What makes working for Ontrak so good?**

We pay for your training You will receive customer service training, provided by experienced railway trainers. You will also have a dedicated member of our staff to work closely with you throughout your career with us.

What does a Gateline assistant do?
- Provide an impeccable customer service experience to customers and passengers on the Gates.
- Be the face of the company by wearing the correct uniform and ID always.
- Work alongside the Revenue Protection Team to assist in the checking of travel tickets and passes.
- Direct passengers to the ticket vending machine to avoid lengthy queues forming at the ticket office.
- Carry out Bus Liaison duties during engineering works.
- Ensure that the safety of others and the area around them is clear from obstruction.
- Report any faults with the Gates to a supervisor.
- Report any anti-social behaviour with little disruption to other passengers as per the Railway Byelaws

**Essential Requirements**
- You must hold valid ID to work in the UK and have a full national insurance number.
- You will be required to pass a drug and alcohol screening
- You must be outgoing, confident and be able to make station announcements
- Pass a Listening and Concentration Assessment in our head office (Greenwich, London)
- Available to complete a 5 day paid training course including theory and practical assessment held in our head office (Greenwich, London)

**ALL OUR ROLES ARE BASED WORKING IN A RAILWAY ENVIRONMENT, THESE ARE CLASSED AS 'SAFETY CRITICAL' THEREFORE YOU MUST BE COMFORTABLE AND ABLE TO DO SO.**

**THIS ROLE MAY INCLUDE BUT IS NOT LIMITED TO**:

- **Passenger Ramp Assistance (ramps weigh up to 15kg therefore you must be comfortable lifting and deploying these)**:

- **Passenger Luggage Assistance**:

- **Station announcements using radios or loud halers**:

- **Working on station platforms amongst crowds**

**Job Types**: Full-time, Temporary contract

**Salary**: £12.67-£16.47 per hour

**Benefits**:

- Free or subsidised travel

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability

Application question(s):

- Do you live within a one hour commute of Chichester Station?

Work Location: In person



  • Chichester, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant - Nights **Location**:Chichester, PO18 0DU **Hours**:Part-Time Hours Available **Hourly Rate**: Upto £10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**:Asda Express **We have a Customer Service opportunity available covering Night Shifts from 22.00pm - 06.00am. The rate of pay is £10.50 per hour (50p+...


  • Chichester, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Chichester, PO18 0DU **Hours**: Part-Time Hours Available **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group Transport Required We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...


  • Chichester, United Kingdom GilesSmith Group Full time

    Job Title - Customer Service Assistant Location - Chichester, West Sussex Salary - £20,820 Permanent We are a young entrepreneurial company working with one of the UK’s leading Challenger Banks, OneSavings Bank. Acting as Branch Agents from our Chichester and Littlehampton Branches, supporting their Retail Savings franchise, KentReliance. We are...


  • Chichester, United Kingdom GilesSmith Group Full time

    Job Title - Customer Service Assistant Location - Chichester, West Sussex Salary - £20,820 Permanent We are a young entrepreneurial company working with one of the UK’s leading Challenger Banks, OneSavings Bank. Acting as Branch Agents from our Chichester and Littlehampton Branches, supporting their Retail Savings franchise, KentReliance. We are...


  • Chichester, United Kingdom Govia Thameslink Railway Full time

    **Are you passionate about delivering outstanding customer service?** **Do you enjoy helping people?** This is your opportunity, as you will often be the first and last person our customers will meet on their journey and it is therefore a vital role for making our customers' day! Key to your role, at all times, is being visible and anticipating the needs...


  • Chichester, United Kingdom Govia Thameslink Railway Full time

    **Key Info** Role**:Gateline Assistant (Cash Handling)** Locations**: 2 x Chichester, 2 x Worthing** Contract**:Full Time, averaging 35 hours per week** Roster**: Earlies & Lates (covering between 04:305 and 01:50 approx)** **Are you passionate about delivering outstanding customer service?** **Do you enjoy helping people?** This is your opportunity,...


  • Chichester, United Kingdom Tenpin Ltd Full time

    Customer Service Assistant - ChichesterCome join our fantastic team.We love to entertain! It's in our DNA!... and it's not just about bowling. We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous...


  • Chichester, United Kingdom Tenpin Ltd Full time

    Customer Service Assistant - ChichesterCome join our fantastic team.We love to entertain! It's in our DNA!... and it's not just about bowling. We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous...


  • Chichester, United Kingdom Tenpin Ltd Full time

    Customer Service Assistant - ChichesterCome join our fantastic team.We love to entertain! It's in our DNA!... and it's not just about bowling. We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous...


  • Chichester, United Kingdom Rinkit LTD Full time

    Responsibilities within the Department: - Respond to inbound contact on the phone and online through various platforms - Track orders as they process through courier networks - Report issues/process improvement opportunities to supervisor An award-winning e-commerce business based in Chichester is currently looking for a new member to join its purchasing...

  • Branch Assistant

    1 week ago


    Chichester, West Sussex, United Kingdom TOPPS TILES Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Branch Assistant. As a key member of our retail team, you will be responsible for providing exceptional customer service and supporting the sales process.Key ResponsibilitiesAssist customers in selecting the right products for their needsProvide detailed...

  • Branch Assistant

    1 week ago


    Chichester, West Sussex, United Kingdom TOPPS TILES Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Branch Assistant. As a key member of our retail team, you will be responsible for providing exceptional customer service and supporting the sales process.Key ResponsibilitiesAssist customers in selecting the right products for their needsProvide detailed...

  • Pharmacy Assistant

    6 days ago


    Chichester, West Sussex, United Kingdom Paydens Group Full time

    Pharmacy Assistant Job DescriptionWe are seeking a dedicated and detail-oriented Pharmacy Assistant to join our team at Paydens Group. As a Pharmacy Assistant, you will play a vital role in supporting our pharmacy operations and delivering exceptional customer service.Your Key Responsibilities:Assist in the dispensing of medications under the supervision of...

  • Pharmacy Assistant

    6 days ago


    Chichester, West Sussex, United Kingdom Paydens Group Full time

    Pharmacy Assistant Job DescriptionWe are seeking a dedicated and detail-oriented Pharmacy Assistant to join our team at Paydens Group. As a Pharmacy Assistant, you will play a vital role in supporting our pharmacy operations and delivering exceptional customer service.Your Key Responsibilities:Assist in the dispensing of medications under the supervision of...

  • Pharmacy Assistant

    2 days ago


    Chichester, West Sussex, United Kingdom Paydens Group Full time

    Pharmacy Assistant Job DescriptionWe are seeking a dedicated and detail-oriented Pharmacy Assistant to join our team at Paydens Group. As a vital member of our pharmacy operations, you will play a key role in supporting our pharmacists and delivering exceptional customer service to our patients.Your Key Responsibilities:Assist in the dispensing of...

  • Pharmacy Assistant

    2 days ago


    Chichester, West Sussex, United Kingdom Paydens Group Full time

    Pharmacy Assistant Job DescriptionWe are seeking a dedicated and detail-oriented Pharmacy Assistant to join our team at Paydens Group. As a vital member of our pharmacy operations, you will play a key role in supporting our pharmacists and delivering exceptional customer service to our patients.Your Key Responsibilities:Assist in the dispensing of...

  • Pharmacy Assistant

    14 hours ago


    Chichester, West Sussex, United Kingdom Paydens Group Full time

    Pharmacy Assistant Opportunity at Paydens GroupWe are seeking a dedicated and detail-oriented Pharmacy Assistant to join our team at Paydens Group. As a vital member of our pharmacy operations, you will play a key role in supporting our pharmacists and delivering exceptional customer service to our patients.Your Key Responsibilities:Assist in the dispensing...

  • Pharmacy Assistant

    18 hours ago


    Chichester, West Sussex, United Kingdom Paydens Group Full time

    Pharmacy Assistant Opportunity at Paydens GroupWe are seeking a dedicated and detail-oriented Pharmacy Assistant to join our team at Paydens Group. As a vital member of our pharmacy operations, you will play a key role in supporting our pharmacists and delivering exceptional customer service to our patients.Your Key Responsibilities:Assist in the dispensing...

  • Pharmacy Assistant

    2 weeks ago


    Chichester, West Sussex, United Kingdom Paydens Group Full time

    About Paydens GroupPaydens Group is a family-owned business within the healthcare and pharmaceutical industry, committed to recognising and bolstering our employees' contributions and growth.Job SummaryWe are seeking a motivated and detail-oriented individual to enrich our team as a Pharmacy Assistant. This role is instrumental in supporting our pharmacy...

  • Pharmacy Assistant

    2 weeks ago


    Chichester, West Sussex, United Kingdom Paydens Group Full time

    About Paydens GroupPaydens Group is a family-owned business within the healthcare and pharmaceutical industry, committed to recognising and bolstering our employees' contributions and growth.Job SummaryWe are seeking a motivated and detail-oriented individual to enrich our team as a Pharmacy Assistant. This role is instrumental in supporting our pharmacy...