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Customer Services Administrator
7 days ago
Customer Service Representative
We have an exciting new opportunity for a customer services administrator to join our growing team
The Role:
- Updating CRM system with customer information and to maintain clear customer records
- Answering incoming customer calls and making outbound calls to customers and other departments
- Product Ordering
- Credit Control
- Trouble shooting customer queries and assisting with the set up of their devices
The Person:
- Previous experience in administration and customer services is preferable, but not essential as full training is given
- Excellent and confident communicator
- Positive mindset, can do attitude and solution finder
- Ability to multitask and prioritise important jobs
- Good knowledge of Microsoft office, including Outlook and basic I.T Skills
The Package:
- Competitive Salary (negotiable dependent on experience) plus bonuses
- Permanent, Full-Time
- Monday - Friday, 9am - 5pm
- 20 days annual leave plus bank holidays
If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you. This is a great opportunity to join a dynamic team in a fast-paced environment.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Pay: £21,000.00-£25,000.00 per year
**Benefits**:
- Company pension
Schedule:
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Commission pay
Work Location: In person
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