Customer Services Administrator

6 months ago


Chichester, United Kingdom South Coast Payments Full time

Customer Service Representative

We have an exciting new opportunity for a customer services administrator to join our growing team

The Role:

- Updating CRM system with customer information and to maintain clear customer records
- Answering incoming customer calls and making outbound calls to customers and other departments
- Product Ordering
- Credit Control
- Trouble shooting customer queries and assisting with the set up of their devices

The Person:

- Previous experience in administration and customer services is preferable, but not essential as full training is given
- Excellent and confident communicator
- Positive mindset, can do attitude and solution finder
- Ability to multitask and prioritise important jobs
- Good knowledge of Microsoft office, including Outlook and basic I.T Skills

The Package:

- Competitive Salary (negotiable dependent on experience) plus bonuses
- Permanent, Full-Time
- Monday - Friday, 9am - 5pm
- 20 days annual leave plus bank holidays

If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you. This is a great opportunity to join a dynamic team in a fast-paced environment.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Pay: £21,000.00-£25,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Commission pay

Work Location: In person



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