Customer Service Representative
7 days ago
We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Assistant. As a key member of our front-of-house team, you will be responsible for delivering an exceptional customer experience, ensuring that our customers have a fantastic time at our Tenpin centres.
Your key responsibilities will include:
- Providing exceptional customer service, responding to customer queries and resolving any issues in a professional and courteous manner
- Booking customers in at reception, managing customer flow and ensuring a smooth and efficient experience
- Hosting individuals and parties, promoting our services and products and upselling where appropriate
- Keeping the centre clean and tidy, maintaining high standards of presentation and hygiene
- Preparing and serving food and drinks, ensuring that our customers receive a high-quality experience
What We Offer
As a Customer Service Assistant with Tenpin, you will receive a competitive salary and benefits package, including:
- Opportunities for career development and progression
- Free bowling and access to our other facilities
- Discounts on food and drink
- Enhanced maternity, paternity and adoption leave
- Medicash health care cash back scheme
- Employee assistance programme
- Free counselling
- Life assurance - 2 x annual salary
- Long service awards
- Recommend a friend scheme
- On the spot rewards
How to Apply
If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, please click apply and complete the short application process. We look forward to hearing from you
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