Customer Service Representative

7 days ago


Chichester, West Sussex, United Kingdom Tenpin Ltd Full time
Customer Service Assistant Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Assistant. As a key member of our front-of-house team, you will be responsible for delivering an exceptional customer experience, ensuring that our customers have a fantastic time at our Tenpin centres.

Your key responsibilities will include:

  • Providing exceptional customer service, responding to customer queries and resolving any issues in a professional and courteous manner
  • Booking customers in at reception, managing customer flow and ensuring a smooth and efficient experience
  • Hosting individuals and parties, promoting our services and products and upselling where appropriate
  • Keeping the centre clean and tidy, maintaining high standards of presentation and hygiene
  • Preparing and serving food and drinks, ensuring that our customers receive a high-quality experience

What We Offer

As a Customer Service Assistant with Tenpin, you will receive a competitive salary and benefits package, including:

  • Opportunities for career development and progression
  • Free bowling and access to our other facilities
  • Discounts on food and drink
  • Enhanced maternity, paternity and adoption leave
  • Medicash health care cash back scheme
  • Employee assistance programme
  • Free counselling
  • Life assurance - 2 x annual salary
  • Long service awards
  • Recommend a friend scheme
  • On the spot rewards

How to Apply

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, please click apply and complete the short application process. We look forward to hearing from you



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