Service Coordinator

7 days ago


Birkenhead, United Kingdom Russell Taylor Group Ltd Full time

_**Our client is a leading UK provider of refrigeration, air conditioning, and electrical/mechanical services. Based in the heart of Birkenhead, you'll become part of a team that values a family-like atmosphere.**_

**What you'll do**
- You'll be the primary point of contact for communication with customers, suppliers, engineers, and enquirers.
- Manage end-to-end job processes, including raising job numbers and invoicing.
- Oversee work in progress to ensure timely completion, adhering to customer KPIs.
- Keep the engineering schedule up to date and collaborate with fellow Service Coordinators on scheduling.
- Maintain regular communication with customers, reviewing and approving quotes, and handling service-related tasks.

**What you'll need**
- **Minimum** 5 GCSE's above C grade, including English.
- 2+ years of customer service or administration experience within the refrigeration, facilities management or engineering industry. (Essential)
- Excellent knowledge of IT systems such as MS Office.

**What next?**

Pay: £26,000.00-£28,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- 8 hour shift
- Flexitime
- Monday to Friday

**Experience**:

- Customer Service: 2 years (required)

Work Location: In person

Application deadline: 10/01/2024
Reference ID: Service Coordinator


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