Services Care Coordinator

7 months ago


Birkenhead, United Kingdom Healthier West Wirral Primary Care Network Full time

**KEY RESPONSIBILITIES**: To have a thorough knowledge of all PCN policies and procedures. To work in accordance of written protocols. Provide administrative support for management and clinical staff. being first point of contact for matters relating to Patient bookings.

planning and organising call and recall of patient proactive care appointments. Setting up clinics on Emis. Reviewing and amending clinics when needed. Advising management regarding appointment utilisation and patient demand.

Creating weekly staff rota ensuring this is effectively communicated to staff and practices. Supporting workload of other Coordinators in the team when needed. providing support to reception teams when required (this may result in rare occasional Saturday working) monitoring data and preparing KPIs reports Running searches for patient safety alerts and other medicines safety work



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