Supporter Services Administrator

1 month ago


London, United Kingdom Gordon Yates Full time

**Supporter Services Administrator**

We are currently recruiting for a
**Supporter Services Administrator **to join a global charity and work alongside a superb team in this temporary role - asap until they recruit perm. We are looking for someone to
**start immediately, the role is located in the vibrant area of Farringdon, paying £12.64 an hour.**

**WHO WILL YOU BE WORKING FOR?**
Our client is a leading international charity dedicated to providing protection, opportunities and emergency aid to the most vulnerable children across the globe.

**WHAT WILL YOU BE DOING?**

To process a range of transactions efficiently, helping to maintain our extensive supporter database and always providing a high level of service.

**Key accountabilities**:

- Opening and sorting the mail
- Accurately scanning and banking cheques each day.
- Counting and banking cash
- Mail merging and sending out letters.
- Creating, amending, and updating supporter records supporter database.
- Assist with processing individual, and sponsorship Gift Aid in accordance with HMRC regulations.
- Train new team members in procedures and further advise and support them in their work.
- Identifying improvements to standard procedures and taking responsibility for documenting and developing ideas

**ABOUT YOU**

**Person Profile**
- Working effectively with others
- Delivering results
- Problem solving and decision making.

**Essential Technical Skills**:

- Strong numerical skills
- Accurate and efficient data entry skills
- Good knowledge and experience of Word and Excel
- A methodical and systematic approach to work with diligence
- Ability to work to tight deadlines and manage own workload.

**Personal Skills**:

- Well-honed customer service approach
- Teamwork and collaboration
- Ability to work under own initiative.
- Ability to multitask with a range of administration duties and across multiple projects.
- An initiative-taking approach to problem solving.
- Ability to absorb and retain information.
- A flexible collaborator able to go the extra mile to service supporters with a high attention to detail and accuracy.

**Education/Professional Skills:
- Experience in handling large sums of money
- Knowledge of the CARE database

**Due to the nature of the organisation and their mission of helping children and vulnerable adults, you will need to complete a DBS check before starting. If successful, we can undergo this process for you.**

**HOW TO APPLY**
**Fund Raising Assistant **role, please click on the ‘Apply’ button below.



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