Contract Support Administrator

3 months ago


London, United Kingdom Platinum Facilities Maintenance Services Full time

**Contract Support Administrator**

**About us**:

- Platinum Facilities, we're a technology and energy led hard services provider with strategic approach to looking after mechanical and electrical assets allowing our clients you to mitigate risks and deliver significant financial and performance improvements. We provides high quality, innovative, service solutions, delivered by experts in mechanical, electrical, energy and building fabric services, together with projects, delivering tailored solutions 24/7, 365 days of the year._

**The Role**:
We are thrilled to be offering an exciting opportunity for a Contract Support Administrator to join our amazing team and make a real impact. This role is a mix of on-site client support Monday to Wednesday in Liverpool Street and office-based work at our office in Bank, EC3V Thursday to Friday.

**What's in it for You**:

- Enjoy 26 days of holiday (plus BH).
- Access professional training opportunities.
- Receive an electronic device (Tablet/Smartphone).
- Unlock progression and development opportunities.
- Seize overtime opportunities.
- Benefit from employer pension contributions.
- Experience yearly salary reviews.

**Daily Duties**:

- Keep things running smoothly by managing compliance and ensuring timely maintenance.
- Handle monthly, quarterly, and yearly reporting, including reviewing WIP reports.
- Keep the on-site engineers' paperwork up to date and manage/update the CAFM system.
- Help maintain and actively promote Platinum's company culture.
- Raise purchase requisitions/orders in line with agreed parameters/assist with invoicing.
- Answer calls internal & external, being available for helpdesk requirements 8.30am to 5pm
- Diary Management - own diary & management.

**What You Need**:

- 2 years' experience in a similar Contract support role in Facilities Management.
- Familiarity with the FM/Building Services industry.
- Customer interaction skills.
- CAFM system experience (ideally Concept).
- Ability to manage your workload and work well in a team.
- Proficiency in Microsoft Office365.

**Join us and be a part of something great at Platinum Facilities**

**Job Types**: Full-time, Permanent

**Salary**: £32,000.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free fitness classes
- Health & wellbeing programme
- Paid volunteer time
- Referral programme
- Sick pay
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends
- Overtime

**Experience**:

- CAFM - Concept Evo: 1 year (preferred)
- Contract support: 2 years (required)
- Facilities management: 2 years (required)

Work Location: In person

Reference ID: CS-PM1602-24


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