Service Desk Coordinator

2 months ago


Normanton, United Kingdom Morgan King Full time

**Hire Desk Controller**

**5 over 7 including weekends - extra payment for Sundays**

**Normanton**

**£22,000 - £24,000**

Morgan King Group are actively recruiting for a Hire Desk coordinator to join our Normanton based client on a permanent basis. This is a fantastic opportunity to join a reputable company that offers progression.
- **Duties/Responsibilities**_
- Responsible for smooth running of Key Accounts and/or General Orders.
- Ensure all on/off hire orders are taken in detail and processed correctly.
- Create, input and ensure accuracy of orders onto the company Hire system
- Produce and maintain a manual complete contract files
- Advise Transport Department of any necessary movements within a timely manner.
- Ensure relevant client records are updated daily/weekly and any concerns are brought to the attention of your Line Manager.
- Ensure own individual knowledge is enhanced by constantly aiming to learn/improve and taking on board training as necessary.
- Achieve all targets and KPI’s that are set for individuals/Administration team
- Create, post invoices to Sage daily, from various run code reports as specified and update Line Manager.
- Deal customer queries must be dealt with quickly and efficiently.
- Liaise and communicate effectively with all levels of staff.

About you
- Have excellent customer services and administration skills
- Ability to work well under pressure
- Well organised
- Ability to work well in a team and independently
- Commitment to work weekends

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£24,000.00 per year

Schedule:

- 8 hour shift
- Day shift
- Every weekend
- Overtime

Ability to commute/relocate:

- Normanton: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you able to commit to working weekends?

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Administration: 1 year (required)
- Customer service: 1 year (required)

Work Location: In person



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