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Hire Desk Administrator

1 month ago

Normanton, United Kingdom Select Moore Recruitment Full time

**Hire Desk Administrator**

**Normanton**

**£22,000 - £24,000**

**Monday - Friday shifts with flexible weekend rota with team (extra overtime payment made)**

Do you have excellent customer services experience? Are you a well organised administrator? Are you a confident communicator both written and verbal? If so, we want to hear from you Morgan King are actively recruiting for a Hire Desk controller to join our client on a permanent basis based in Normanton. This is a fantastic opportunity to join a growing business that really look after their staff and have a culture to promote from within.

**The role includes**:

- Responsible for smooth running of Key Accounts and/or General Orders.
- Ensure all orders are taken in detail and processed correctly.
- Create, input and ensure accuracy of orders onto the company system to minimise account queries and potential credits.
- Produce and maintain a manual complete contract file, containing all relevant paperwork including signed delivery and collection notes.
- Ensure relevant spreadsheets (as applicable) are updated daily/weekly
- Answer all incoming calls within 3 rings in a polite and professional manner
- Achieve all targets and KPI’s that are set for individuals/Administration team
- Create, post invoices to Sage daily, from various run code reports as specified and update Line Manager.
- Any customer queries must be dealt with quickly and efficiently.
- Liaise and communicate effectively with all levels of staff.

**Full training is provided**

**Qualifications required**:

- Confidence with IT and Microsoft packages including Excel
- Previous Administration and Customer services experience
- Able to follow company set policies and procedures
- Willingness to learn new processes
- Excellent communication skills both written and verbal

**Benefits**:

- Company pension
- Discounted or free food
- On-site parking

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£24,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Application question(s):

- Are you willing to work weekends? 1 in 6

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 3 years (required)
- Administrative experience: 2 years (required)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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