Front of House Welcome Host

5 months ago


Chertsey, United Kingdom Thorpe Park Resort Full time

Roles & Responsibilities:
**Front of House Welcome Host**:
**Details**:
**Location**:Thorpe Park, KT16 8PN**Vacancies**:Full time and Part time positions available**What will I do?**
- Support the smooth and efficient operation of the Front of House department including Uniform and Staff & Guest Welcome
- Ensuring high standards within Thorpe Park Resort for staff, Contractors, and visitors and that the site security procedures set are being adhered to.
- Source new items of uniform when required whilst monitoring stock levels.
- Communicate with managers regarding the grooming policy, standards, and uniforms.
- Link in with the payroll department when making any staff uniform deductions.
- Be the first point of contact for our staff, Business Visitors and VIP Guests.
- Deliver outstanding customer service.
- Support guests and staff with any queries and/or complaints.
- Ensuring that all administration procedures and processes are kept up to date and are well organised including post
- Operating till systems

Qualifications & Experience:
**No previous experience required**, Just **enthusiasm** and **eagerness** to learn

Show us you’ re **guest obsessed** by being **positive** and **helpful** to ensure our guests have an **awesome** day.

**Benefits**:
**Join our team of THRILLMAKERS at the UK’s Favourite theme Park Thorpe Park and in return you will get**:

- 20 FREE tickets to any Merlin attractions worldwide
- 25% discount in our retail shops and restaurants
- Opportunities to develop and have a longer term career in Merlin
- Free bus from Staines station to the Resort for all employees
- 40% discount online off LEGO, and much more

As part of the Merlin Entertainments family, we’re also aligned with Charities including The SEA LIFE Trust and Merlin’s Magic Wand Children’s Charity. This means your hard work goes towards supporting marine conservation projects like the Beluga Whale Sanctuary in Iceland and providing days out for children going through hardship. You can find out more here

Pay Range: Compensation between GBP £10.24/Hr.GBP £10.48/Hr.



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